A2C: Access2Care

Name: A2C: Access2Care
Rating: 4.715536 (4507 reviews)
Author: Galileo Insights

Access2Care

A2C: Access2Care is an intuitive Android application that allows health plan members to request, organize, and track their non-emergency transportation for health-related appointments. It consolidates all ride information in one place, enabling users and their families to manage and modify transportation details easily. To use the app, members must qualify through their participating state and health plan.

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By: Galileo Insights

Downloads: 38,697

333

Rating: 4.72

(4,507)

0.01

Version: 3.2.7 (Last updated: 2024-11-20)

Version code: 490

Creation date: 2023-06-12

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.WAKE_LOCK
com.galileoinsights.accesstwocare.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
com.google.android.c2dm.permission.RECEIVE

Size: 18.99M

Email: in*****@access2care.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 15 hours ago

Ranking

# 291,783 ▲ 902

User reviews

Pros

Easy to schedule rides without making phone calls
Convenient app features for managing appointments
Reliable customer service and professional drivers
Notification of ride details sent directly to the phone
Ability to save locations and drivers for future use

Cons

App has technical issues such as logging out and errors during registration
Service reliability is inconsistent, with rides being canceled with no notice
Frustration with scheduling conflicts and limited service options
Long wait times for drivers, sometimes even arriving too early
Some customer service representatives lack knowledge and can cause appointment issues

Most mentioned

App is easy to use for scheduling
Service reliability issues
Technical problems with the app
Inconsistent customer service experiences
Convenient to schedule rides without phone calls

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

i just got notified about this app because I called to setup a ride and the operator recording mentioned this as a option to setup your rides for a faster more convenience. so I called and setup my first appointment over the phone. That was easy still to as well🫶🏾. Then I remembered about the A2C that the operator recording mentioned. I just downloaded the app and scheduled my second appointment! It was easy and I give 5 stars ✨⭐✨⭐✨