FSB Mobile Banking
Bank on the go with First State Bank's Mobile Banking.
Total ratings
3.99
(Rating count:
122)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Easy to use
- Very helpful
- Great customer service
- Loyalty from long-term customers
Cons
- App crashes frequently
- Mobile deposit feature is unreliable
- Constant buffering issues
- Problems with fingerprint sign-in
- Negative experiences with overdraft policies
Most mentioned
- App crashes during mobile deposit
- Frequent buffering issues
- Mobile deposit shutting down the app
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User reviews
Recent rating average:
1.60
All time rating average:
3.99
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-09-24 |  | | 👍🏼❤️ |
| 2024-08-29 |  | | This app used to be great until that Microsoft hack happened, and now it will constantly buffer and not allow anything to load after logging in. I was hoping it would change after the last update, but sadly, it hasn't. It's very frustrating to use now. |
| 2024-08-17 |  | | I have to Uninstall and install at least twice a week because it just buffers constantly |
| 2024-05-23 |  | | Lost fingerprint sign in |
| 2023-06-20 |  | | Leaving a bad review as of right now because I am not even able to open the app without it crashing. |
| 2022-11-13 |  | | Unable to make mobile deposits! Shuts down when taking photo of check!! Not convenient 😒 |
| 2022-11-09 |  | | I was told that there is no FSB branch in Athens Texas by their customer service rep! Time to find another bank! |
| 2022-10-11 |  | | Crash every time you use mobile deposit |
| 2022-08-29 |  | | The mobile deposit keeps shutting the whole app down. Unusable. |
| 2022-07-29 |  | | Can you guys PLEASE fix the mobile deposit crashing? It is incredibly annoying that the app crashes so often when the camera opens. Turns what should be a 5 minute deposit into 15 minutes or more of restarting the app. |
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