FirstBank Mobile App
FirstBank
Total ratings
4.60
(Rating count:
464)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Easy to use and navigate
- Fast and efficient for managing finances
- Mobile deposit feature works well
- Ability to control the debit card (turn on/off)
- Overall functionality for busy lives
Cons
- Frequent technical issues and app crashes
- Problems with signing in and staying signed in
- Fingerprint login issues after updates
- Mobile deposit process is complicated
- Notifications of transactions are delayed
Most mentioned
- App experiences technical difficulties
- Issues with signing in and freezing
- Fingerprint login problems
- Mobile deposit complications
- App crashes after updates
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User reviews
Recent rating average:
3.70
All time rating average:
4.60
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-18 |  | | I love antlers first bank.It makes it easy on me |
| 2024-12-29 |  | | Having to kill a card brought up old information to the account. It shouldn't have. Caused a lot of problems trying to sign in etc. and apparently it's easily hacked. But I don't have many options. |
| 2024-12-04 |  | | Easy app to use always accurate updated often don't mind using this app never a hassle |
| 2024-10-09 |  | | They were always kind and courteous very helpful fast and efficient whatever I needed. thank you all.. |
| 2024-07-18 |  | | This used to be amazing. But now Everytime I try to open it it tells me I have "Android debugging on" or ",USB bridging" and tells me to turn it off but I have neither of those on my phone and have searched extensively to find it. It's ridiculous. |
| 2024-06-19 |  | | I have tried & tried to get Zelle to work through this app to no avail. Yes, I have contacted the bank!!! Notifications of transactions/deposits are extremely delayed. Seriously, getting ready to change banks!!! |
| 2023-08-11 |  | | This app makes it easy for my busy life. I can move money around flawlessly and make my mortgage payment without worry. |
| 2022-11-21 |  | | It works fine most of the time, but sometimes won't let me sign in promptly. It also signs you out too quickly 'for inactivity'. It does it if I switch to my calculator app to figure out how much funds I'll have after to bill paying, for example. It takes just a few seconds, but it sometimes signs me out. Since it does that, there should be a quicker way to sign in (it goes through the whole process & takes a bit of time, as if I never opened the app), like a PIN, as on my other banking app. |
| 2022-09-15 |  | | This app is down more than it's working, majority of the time you try to log in it says it is experiencing technical difficulties. |
| 2022-06-27 |  | | Removed my finger print login, won't accept my user name or password, won't allow me to reset it either. I haven't been able to use this in probably two weeks. |
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