BCB Bank

BCB Mobile Banking offers wherever, whenever banking at your fingertips.

Total ratings

3.38 (Rating count: 89)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Cannot log in or experiences login issues
    • Zelle functionality frequently does not work
    • Mobile deposit issues, including incorrect amounts and app crashes
    • Frustrating security questions that make the app unusable
    • Poor customer service regarding ongoing issues
    Most mentioned
    • Login issues
    • Zelle not working
    • Mobile deposit frustrations
    • Security questions causing problems
    See reviews for BCB Bank on Google Play Store
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    User reviews

    Recent rating average: 1.90
    All time rating average: 3.38
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    Rating filters

    5 star
    0%     4 star
    10% (2)     3 star
    25% (5)     2 star
    15% (3)     1 star
    50% (10)
    Date Author Rating Comment
    2024-10-16
    Kathryn Caperton    		 Can't log in! I tried on the usual bank login and that didn't work either! What's going on
    2024-09-09
    David Cerventes    		 Every time my sister sent me money my bank did not get it!
    2024-07-01
    Carolann    		 It's not letting a $5.00 payment go thru
    2024-05-24
    Sam Shum    		 Depositing check always say incorrect aount and I always put the correct amount doesn't recognize check amount for some reason.
    2024-04-14
    J- bird    		 Sometimes the ATMs are down and it's frustrating when you want to go to the ATM instead of inside
    2023-10-26
    Piazza Sal    		 Cant get Zelle to work, ever,
    2023-08-11
    Melanie Mercado-Connor    		 The bank and service in general are great. That said, where did Zelle go? Did that partnership expire? I feel like we should have gotten a notification about that.
    2023-05-26
    toolboy1212p    		 Horrible. Got my bank setup online via pc no problems. Tried to login thru the app and gives me "incorrect username or password" called my bank only thing they could do offer a password reset. Glad I looked at the reviews for the app, I see I'm not alone.
    2023-05-14
    Bushido Ken    		 Horrible update. Can't log in to my account anymore, just an endless loop of resetting passwords
    2022-12-03
    Carolann Cornett    		 Needs more info on transactions
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