Start banking wherever you are with CBT-Mobile Banking!
Total ratings
4.09
(Rating count:
118)
Review summary
Pros
- Helpful customer support from staff
- Easy to navigate and use the app
- Convenient for tracking accounts and managing transactions
Cons
- Requires frequent uninstalls and reinstalls to function
- Difficulties in linking bank accounts and electronic transfers
- Inconsistent performance and reliability
Most mentioned
- Customer support experience
- Need for frequent uninstalls and reinstalls
- Issues with linking bank accounts and electronic transactions
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
Upgrade to see all 21 reviews
User reviews
Recent rating average:
2.90
All time rating average:
4.09
Upgrade to see all 21 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2025-01-13 | Kinda giving me hard time linking my bank with no real help | ||
2023-11-28 | The people who talked with me on the phone were very helpful. Really really. Thank you. | ||
2023-10-20 | Stay away from this app, if you're trying to do electronic transfer like I am you cannot use mobile banking through this even the administrators from the branch that I bank from could not figure it out. For contacts I'm through Citizens Bank but this is misleading | ||
2023-09-29 | Having a problem my old phone is still showing up on the app I need my new phone to show up in place of the old phone | ||
2023-08-18 | Always have to uninstall and then reinstall app | ||
2023-02-21 | Why am I having a hard time installing this app? I uninstalled plenty of apps that I use almost daily and somehow after you see percentage going higher gives you the idea it will be installed and then nothing. Not fair, Citizen Bank folks. If it wasn't for Zelle, I could have care less, but the bank app is needed badly. | ||
2023-01-28 | Direct contact with CBT was very much appreciated. After another reinstall, the app seems to be working as intended, and new features are nice. | ||
2022-12-07 | It works sometimes. But could be alot better compared to the bigger bank apps. | ||
2022-10-24 | Constantly having to uninstall and install again. This is my 5th or 6th time. Well let's make that one more time. Ridiculous . | ||
2022-07-05 | I use either in person banking or on phone banking |
Upgrade to see all 21 reviews