CBT-Mobile Banking

Start banking wherever you are with CBT-Mobile Banking!

Total ratings

4.09 (Rating count: 118)

Review summary

Pros
  • Helpful customer support from staff
  • Easy to navigate and use the app
  • Convenient for tracking accounts and managing transactions
Cons
  • Requires frequent uninstalls and reinstalls to function
  • Difficulties in linking bank accounts and electronic transfers
  • Inconsistent performance and reliability
Most mentioned
  • Customer support experience
  • Need for frequent uninstalls and reinstalls
  • Issues with linking bank accounts and electronic transactions
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for CBT-Mobile Banking on Google Play Store
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User reviews

Recent rating average: 2.90
All time rating average: 4.09
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Rating filters

5 star
33% (7)
4 star
19% (4)
3 star
10% (2)
2 star
10% (2)
1 star
29% (6)
Date Author Rating Comment
2025-01-13
Tammy Bidell
Kinda giving me hard time linking my bank with no real help
2023-11-28
Rusty Beatty
The people who talked with me on the phone were very helpful. Really really. Thank you.
2023-10-20
Adam Jones
Stay away from this app, if you're trying to do electronic transfer like I am you cannot use mobile banking through this even the administrators from the branch that I bank from could not figure it out. For contacts I'm through Citizens Bank but this is misleading
2023-09-29
Frank Vaccaro
Having a problem my old phone is still showing up on the app I need my new phone to show up in place of the old phone
2023-08-18
James Williams
Always have to uninstall and then reinstall app
2023-02-21
L. Daniel Amaro
Why am I having a hard time installing this app? I uninstalled plenty of apps that I use almost daily and somehow after you see percentage going higher gives you the idea it will be installed and then nothing. Not fair, Citizen Bank folks. If it wasn't for Zelle, I could have care less, but the bank app is needed badly.
2023-01-28
steve fountain
Direct contact with CBT was very much appreciated. After another reinstall, the app seems to be working as intended, and new features are nice.
2022-12-07
Tripal Helix
It works sometimes. But could be alot better compared to the bigger bank apps.
2022-10-24
Janice Collins
Constantly having to uninstall and install again. This is my 5th or 6th time. Well let's make that one more time. Ridiculous .
2022-07-05
Ritchie Vernon
I use either in person banking or on phone banking
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