Easily manage your money anytime, anywhere - from your mobile device.
Total ratings
4.72
(Rating count:
590)
Review summary
Pros
- Easy to use overall
- Helpful for tracking accounts and transactions
- Good for mobile deposits and alerts
- Integrated card controls
- Great customer service support
Cons
- Frequent login issues and validation problems
- Crashes or errors when accessing features
- NSF charges and balance discrepancies
- Slow customer service
- Technical bugs that affect usability
Most mentioned
- Inconsistent login credentials validation
- Crashes or errors leading to app access problems
- Mobile deposits and notifications work well
- Frequent issues with NSF charges and banking transactions
- Good overall functionality but plagued by technical issues
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
3.80
All time rating average:
4.72
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-07 | Fast simple and easy. | ||
2024-12-26 | Love it overall it stops a lot but comes in handy for the most part. | ||
2024-12-18 | Great help with keeping tract | ||
2024-10-08 | I Loves, the People's, that works, @ this Bank. And, the ways that they Services my Grandson Elijah, and I are just amazing. However, I can't understand, why I'm getting a NSF, Charges, that I've put money into the night before, the NSF Charges generated! 🤔😱🥹🤦🏽♀️🙆🏽♀️ | ||
2023-04-25 | App is very helpful in keeping up with accounts and easy to use. Alerts are also very prompt and easy to set up. | ||
2023-03-02 | Unfortunately, this app is terrible. Tonight the card selection booted me out and said sorry for the inconvenience this app has a bug try again later. At least I haven't been forced to change my password in a while. | ||
2023-02-27 | Great app. The only downside is that the app asks for verification codes too often, and the app has trouble validating your login information sometimes. | ||
2023-01-06 | This is a terrible joke of an app for a bank. You can't click on the transactions to see where they came from and when you try to use the card section to check on transactions it doesn't work and boots you out saying there is an issue contact support. | ||
2022-12-23 | Great for Balances and Pending Transactions. Night processing can cause issues with logging in, but other than that no complaints. Mobile deposits are great (tells you exactly when your deposit will post), alerts are updated so there are plenty to choose from, and now the card controls are integrated into this app instead of separate apps like they used to be (card valet was the old app). Online Banking customer service support is extremely helpful too!!!! | ||
2022-10-13 | UPDATED 10/14/2022 This app sucks. Probably going to completely change banks. It seems like other banks don't have the issues with on-line banking that FFB has. I sure wish this was still First National Bank of Wynne. Too many changes in online banking and in bank personnel for my taste. 10/13/2022 Still sucks and no one at customer service will/can help and the person I talked to at the bank in Wynne was ABSOLUTELY CLUELESS!!! |
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