Hotel PMS and Channel Manager
YCS Hotel PMS and Channel Manager app will let you manage your hotel on the go.
Total ratings
3.83
(Rating count:
393)Review summary
Pros
- Provides required insights for hotel management on the go
- Has simplified operations at reception and for operation managers
- The app is intuitive and claims to be good for mobility experience in hospitality
Cons
- Non-functional notification system for bookings, with issues in real-time notifications
- Limited functionality for reservations, including inability to add or edit reservations on the go
- Confusing user interface with a steep learning curve, making navigation difficult
Most mentioned
- Notification issues
- Limited functionality
- Confusing user interface
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.70
All time rating average:
3.83
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-04 |  | | A friend in the field recommend me this app. But find it difficult to move forward. Few questions. I tried to use the free trial. But doesn't allow to complete it, because space for the 'country' doesn't highlight. is there a way to get the customer support service? |
| 2024-10-25 |  | | I am not able to login to the free version, as the country field is not editable |
| 2024-08-08 |  | | Title: Notification Nightmare - System and Support Breakdown. Notification system is a total failure! No alerts for admin or staff, except for canceled bookings (admin only). Support is useless - no solutions provided despite multiple contacts. Key Issues: Non-functional notification system for admin and staff. Limited notification for canceled bookings (admin only). Unresponsive support team. I expect a swift and effective resolution to this issue. |
| 2024-05-27 |  | | Despite several complaints the following errors/issues persists which if corrected would make this app worth it : 1. Occupancy %, room availability etc are showing wrong in this all. 2. Cannot drag n book/block directly on this app unlike Djubo App. 3. Djubo booking chart is clear and uncluttered. Ezee booking chart is very cluttered and not at all user friendly. Main reason I'm not moving my other Hotels into this app form Djubo. 4. Takes a lot of time for the app to load |
| 2023-12-01 |  | | Responsiveness increased except for main windows; please pause refreshing data each time going to the HOME window (UPDATE dec. 2023: problem still there, very annoying; don't need to update each time you go to home page. Still there refresh button for that. PLEASE SOLVE IT) Notifications was working well but since couple of months are no more working (SOLVED). Some key indicators are showed with no sense floating point and comma in same number (SOLVED). Great but please increase responsiveness! |
| 2023-11-08 |  | | I need simple guest management system for small guesthouse with 12 rooms. This app is so confusing, cant find option to change currency from dollar to rupees So many icons appearing on screen and so many room types and already lots of pre enteries in reservation. I want to try this app from scratch and cant find settings to add or change room and modify any settings. I want to view add room 101 to 112 cant find any setting to change anything. Very confusing. |
| 2023-05-13 |  | | Third class app. You have to go to desktop to acess all fitures |
| 2022-06-15 |  | | This app gives the required insight on the go when I'm away. But I'm not receiving any real time notification when a room is booked. Notification show up only for advance reservation but not for check-in. Kindly fix this. |
| 2022-05-20 |  | | Please improve details in House Status section expecially for guest extend using online booking, detail in House Status is 'Checkout', you should changed it to be 'Stayover' or 'Arrival' or 'Extend'. It make me confuse while open the door but guest still in the room. Thank you. |
| 2022-05-04 |  | | Aplikasi brengsek, very very bad UX, not synconize with other channel, no history, etc. FULLY SCAM |
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