BGE

Name: BGE
Rating: 3.951399 (6788 reviews)
Author: An Exelon Company

BGE's app allows you to easily access your account information on the go.

"BGE" is a user-friendly mobile app that enables residential and business customers to manage their accounts on the go. With features like bill payment, outage reporting, and account management, users can access their account information anytime. The app supports multiple accounts, allows for easy sign-in, and keeps you informed about outages and billing updates. Stay connected with usage data, trends, and alerts, ensuring you have everything you need at your fingertips.

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By:: An Exelon Company
Downloads:: 249,885 603
Rating:: 3.95
(6,788) 7 new ratings
Version:: 25.1.0 (Last updated: 2025-03-07)
Version code:: 799424
Creation date:: 2017-09-11
Permissions:: android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_ASSISTED_GPS
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_GPS
android.permission.ACCESS_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CALL_PHONE
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Size:: 65.83M
Email:: My*****@bge.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 13 hours ago

Ranking

# 126,195 ▲ 266

User reviews

Pros

Some users reported that the app is easy to use and informative, providing details about energy usage and billing information.
The Peak Rewards program is a positive feature that users find helpful and enjoyable.

Cons

Frequent issues with logging in, such as being signed out often, inability to remain signed in, and issues with the two-factor authentication process.
Users experience an inability to view billing and usage information, receiving error messages that prevent access to these details.
Major bugs following updates result in app instability, with users unable to access their accounts and having to revert to using the website instead.

Most mentioned

Problems with logging in and staying logged in, often requiring constant password resets.
Issues with viewing bills and billing information, leading to confusion and mistrust.
Frequent crashes or errors loading account data after updates, making the app largely unusable for some users.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

This app is literal garbage. The most important issue is that their security protocol has the app sign you out after so many days of inactivity so then you don't get billing notifications which I rely on to remember it's time to pay a bill. The usage and billing data portions of the app seem to be intentionally confusing. I hate monopoly utilities.

Berry Stubbings, 2025-02-04

The app always refuses to load or display bill information, and it repeatedly non-consentually enrolls you in paperless billing, which emails you a link, to the website, where your bill can't be displayed. Using autopay results in charges higher than what the app says your balance due is. But you can't double check, b/c they're hiding the bill. E-Payments are intentionally held for a week or more as 'pending' in an effort to get them to bounce. Super shady. Highly unethical. Complete Trash.