Eventbrite Organizer
Manage events on the go - create & edit, track & sell tickets, & check-in guests
Total ratings
3.65
(Rating count:
5,098)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- User-friendly interface for event organization
- Convenient for checking in attendees when it works
- Good concept for event management
- Offers basic event management features
Cons
- Reliability issues with event bookings not showing up
- Frequent server connection problems
- Terrible customer service
- Limited functionality compared to website
- Frustrating navigation and user experience
Most mentioned
- Server connection problems
- Event bookings not showing up
- Need for better customer service
- Limited features on the app compared to website
- Navigation and usability issues
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User reviews
Recent rating average:
2.30
All time rating average:
3.65
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-23 |  | | I love the concept of this service but i have issues with the reliability of the app. I am finding it very frustrating to use as I have booked events and they do not show in the application. Some were done months ago and some days ago and despite confirmation of booking at the time i can not now find the bookings. Frustrated beyond belief. |
| 2025-01-16 |  | | So far the interface has been simple and straightforward; perfect for someone trying to organize an event for the first time! |
| 2024-12-31 |  | | The website and application seem to be designed in such a way that you have to jump back and forward between both in order to set up an event. This seems mostly accidental (buttons that do nothing or pages that don't load) but there is even one button on the app that explicitly tells you that "The app doesn't currently support payment options. You can set or edit this information on the Eventbrite website". I would FAR rather one of the platforms worked fully. Edit: Website is also incomplete |
| 2024-12-03 |  | | Eventbrite has HORRIFIC customer service on a subpar platform. There has been a "bug" on my event series from trying to upload a single video - a VERY simple functionality that every other event hosting site offers. It has been 7 WEEKS and Eventbrite "support" (available ONLY via chat and email, no phone number) has been useless. Every person I speak to simply tells me that "engineering is working on it" and "they'll submit an escalation". Incompetent. Unacceptable. Terrible Company. |
| 2024-11-01 |  | | Very dissatisfying experience as event was apparently published, but it doesn't turn up when searching for events. This way it remains completely invisible. Huge time waster and not recommended |
| 2024-10-22 |  | | Website is better. App just means I can't use the website on my phone as it forces me to log in via a log in email which only opens the app not log me in via the website. |
| 2024-10-17 |  | | All good, but it would be even better if the event organiser section/manage attendees could be added to the app so I can easily email attendees about car parking, on the night arrangements etc etc. Currently I have to go online to do this and it's a real hassle. |
| 2024-10-08 |  | | Switched to my old account looking for a past order & it doesn't even have the same options or menu choices!! FRUSTRATED! |
| 2024-10-06 |  | | For the most part I like this app. It has most of the features I need. Except, the app often disconnects from the server. This usually means I loose the edits made. Because the only way to reconnect is to close the app without saving and open again. This is quite frustrating. Another flaw is there's no way to add "donations" as a ticket option. Apart from those two things, the app is great. |
| 2024-09-26 |  | | Keeps deleting my photos from posted events. Every time I tweak my event through the app with my phone, my photos from my event are gone except for the main one. Super frustrating and glitchy. It's like I can't use the app for anything. It's the second time it's happened despite everything being saved. The app and desktop version don't seem to sync |
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