City of Cape Town

Name: City of Cape Town
Rating: 3 (549 reviews)
Author: City of Cape Town

Connect to your City

"City of Cape Town" is the official app that helps residents and visitors navigate Cape Town by providing real-time updates, service requests, event information, and emergency contacts, making city living more accessible and informed.

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By: City of Cape Town

Downloads: 238,474

460

Rating: 3.00

(549)

5 new ratings

Version: 1.0.52 (Last updated: 2025-02-23)

Version code: 10000244

Creation date: 2022-05-04

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.VIBRATE

Size: 59.99M

Email: Ap*****@capetown.gov.za

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 20 hours ago

Ranking

# 129,466 ▲ 17

User reviews

Pros

Provides access to important services and information for residents.
Has improved UI and UX from the previous version.
The map feature shows current and upcoming affected areas for loadshedding.
Effective in logging issues and service requests directly.

Cons

App requires login with OTP, which some users find troublesome.
Frequent issues with logging in, often citing 'no internet connection' errors despite being connected.
Navigation can be complicated and not user-friendly; several users report difficulty in using the map feature.
Outdated information regarding loadshedding and water outages.
Relies on opening web pages for some functions instead of integrating them into the app.

Most mentioned

Issues with logging in and receiving OTPs for access.
Problems with navigation and using the map feature.
Inaccurate loadshedding information and lack of timely updates.
Frequent 'no internet connection' messages despite being online.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Amazing tool to use when logging requests and to access information. App have so much that can assist residents. I do think that in certain Categories more options can be added to select from. Well done CCT providing us with the best!

Melita Smal, 2025-01-16

Oct2024. They've updated the app and it requires a registration which is confirmed via OTP. I've used my mobile number and email address and no OTP is received.