Fast, evidence-based guidance
Total ratings
3.21
(Rating count:
34)
Review summary
Pros
- Best app for ER and urgent care, easy to navigate.
- Great customer service and support.
- Useful resources that can be quickly accessed during shifts.
- Helpful guides available, particularly for antibiotics and splinting.
Cons
- Issues with subscription access, often requiring intervention to restore access.
- App glitches and bugs leading to frustration for users.
- Problems with reinstallation not resolving subscription issues.
- Poor display on certain devices and difficult navigation.
Most mentioned
- Subscription access problems.
- Strong customer support when contacted.
- Loss of access to paid content.
- Navigation and display issues on mobile devices.
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User reviews
Recent rating average:
2.30
All time rating average:
3.21
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Date | Author | Rating | Comment |
---|---|---|---|
2023-12-10 | I've had this app for several years and use almost daily. Super frustrating that every time I switch phones I have to contact the company to get content on my new phone! | ||
2022-07-24 | Best app for ER and urgent care! Easy to navigate plus best customer service and support on the planet!!! Very satisfied with my experience and highly recommend this app!!! | ||
2021-12-15 | If anyone is still having the subscription issue where you pay and it says you paid but you can't log in: Go to Google play, click cancel your subscription, then go back to the app and click subscribe again. It won't charge you, and you should be able to get in. Two weeks of emailing emra and I had to figure this out on my own. | ||
2021-10-16 | Same problem as others. I pay for a subscription, but I can't access content. Tells me I need to subscribe, but I already have an active subscription. | ||
2021-10-01 | The App is fine, when it works. Have been charged for another year. Still unable to access any of the content in the app. Would be nice if I did not have 50 bucks stolen from me. | ||
2021-10-01 | Edit: emra continues to steal money from me as I enter 4 weeks of inability to access data despite active sub I have been a subscriber to all access pass for one year but the app won't let me access anything, says I need to subscribe or restore. When I click those links, the app says I am already a subscriber but will not let me access the content. INFURIATING. | ||
2021-09-22 | Updated review: emailed EMRA and they restored access within 20 minutes! Love this app and being able to pull up anything quickly on shift! Great resources. | ||
2021-07-30 | Follow-up: staff was very helpful, got everything taken care of. Awesome app! | ||
2021-05-13 | Would be better to restore access to individual apps again until this app is fixed. It doesn't recognize my subscriptions, and I can't get into them individually. So, back to carrying around the stack of paper copies. I've emailed about this multiple times without any resolution. | ||
2021-04-24 | Lost access to my subscription all of sudden. Issues aren't resolved by app reinstall. |
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