EMC Security
Control your Connect+ alarm system, security cameras, and smart-home devices.
Total ratings
4.43
(Rating count:
544)Review summary
Pros
- Better prices than competitors like ADT
- Outstanding technical and customer service
- Responsive and reliable compared to previous apps (like TC-2.0)
- Good basic functionality for alarms and security
Cons
- App is often unresponsive and crashes or fails to log in
- Frequent issues with connectivity and system status notifications
- Lack of push notifications and slow to connect to the security system
- Difficult to manage camera listings and features that do not work
Most mentioned
- Unresponsive app and frequent crashes
- Problems with logging in and system disconnects
- Difficulty accessing alarm functions and notifications
- Better basic functionality compared to other apps
- Technical issues after recent updates
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.90
All time rating average:
4.43
Upgrade to see all 23 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-23 |  | | My system doesn't always work with my. Sometimes it takes a very long time to active and deactivate my alarm. |
| 2024-12-03 |  | | App needs to work all the time. It can be spotty and problematic. |
| 2024-11-26 |  | | As far as I'm concerned, there isn't another security company that can match EMC SECURITY! |
| 2024-11-18 |  | | FYI alula connect your app wouldn't let me login over the weekend. The security company didn't know what was wrong could not fix it without resetting my password. I had to wait until they opened on monday. Please look it this. Thanks. |
| 2024-11-17 |  | | Better prices than ADT and live support, 2 stars. The app/system, 0 stars. A lot less features and details. Can't tell which door was opened & when, with app. No Quick Exit feature to leave the house, open the door to grab a pkg, or go in the garage. You have to disarm and arm every time. You can't set different volumes for different panels. The siren is annoying. The indoor Alula camera motion sensor feature isn't good. It misses activity often. Someone can enter without video capture. Useless! |
| 2024-11-16 |  | | have had EMC for 12 or more years. system has worked without any major problems. more importantly, techanical and customer service has been outstanding. And, there has been no price increases |
| 2024-11-03 |  | | This is app is soooo much better than the TC-2.0 app. It is very responsive and reliable. If the developers would provide for controlling multiple partition security systems on its home page, I would give the app five stars. It also does not provide sensor status, for the additional participants. |
| 2024-10-24 |  | | The EMC Security app is unresponsive several times throughout the day. It's extremely difficult to use this app. The app was fine prior to the last app update. 10/24/2024 |
| 2024-10-18 |  | | "Every second counts" But I can't EVER GET IN TO THE🤬🤬🤬🤬🤬🤬 app!!! Bios don't work. Saved login kicks me back to the login page again and again. And the app is ALWAYS crashing. Thank GOD the SYSTEM actually works cuz if I needed to strictly use the app to control it, my house and family would BOTH be in peril! |
| 2024-02-05 |  | | Phone app is slow. Half the time you have to sign back into the app even though you never signed out. The camera images are backwards or upside down sometimes. |
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