EDF

Name: EDF
Rating: 4.75 (33398 reviews)
Author: EDF Energy Ltd

Managing your energy is simple with our EDF app.

"EDF" is an Android app designed to help users manage their energy accounts conveniently. With features such as secure login, bill tracking, instant payments, and tailored tips for energy savings, it empowers users to stay informed about their energy usage. The app also supports smart meters with detailed energy insights and offers a Pay As You Go option for balance management. Additionally, users can easily switch between accounts, renew tariffs, and receive alerts, making energy management straightforward and efficient.

Download

By: EDF Energy Ltd

Downloads: 1,620,098

4.22K

Rating: 4.75

(33,398)

380 new ratings

Version: (Last updated: 2025-03-28)

Email: my*****@edfenergy.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 45,472 ▲ 43

User reviews

Pros

Easy to navigate in conjunction with smart meter
Ability to monitor gas and electricity usage
Customer service options available through the app

Cons

Frequent technical issues and app malfunctions
Inability to input passwords or use fingerprint access system
Lack of accurate billing information
Limited functionality with smart meters
Problems following updates, including removal of features

Most mentioned

Issues with login and password management
Incongruency between app data and actual payments
Problems with energy hub features and collecting meter readings
App maintenance and updates causing more problems than solutions
Poor overall customer service and support

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

I agree that it was good now the app is absolutely pointless you have to use the website to login. The app is still the same rubbish to make payment, debit card gets scanned that's fine you enter the remaining details except for whatever reason entering the postcode there's an issue, you start to enter the postcode, it's only allowing one alphabet letter then no further you can't make payment on the mobile phone, hence going online using a tablet or laptop to make payment, edf app rubbish.

dDrren Wlliams, 2025-01-31

Good luck if you can get to use this app. I set up email and secure chrome password online. Downloaded app but wouldn't auto fill. Copied password from password manager but app wouldn't let me paste it into the app. Had to key in secure password and got in and set up finger print access. Which didn't come up next time I opened the app, so had to mess about keying in password. Don't bother with app it's a waste of time, just use website.