Eaton SecureConnect

Control and monitor your alarm system 24/7 from anywhere in the world.
"Eaton SecureConnect" is an Android app that enables you to remotely control and monitor your Scantronic i-on alarm system from anywhere in the world, ensuring the safety of your home and family. With features like secure encrypted access, biometric login, real-time notifications, and the ability to manage multiple panels, this app provides an intuitive interface for setting and managing your alarm system effortlessly. Customize notifications and panel settings, and control connected appliances directly from your device.
By: Eaton
Downloads: 47,860
167
Rating: 2.79
(244)
Version: 2.0.20 (Last updated: 2024-07-30)
Version code: 20020
Creation date: 2017-11-01
Permissions:
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.BLUETOOTH
  • android.permission.DELETE_CACHE_FILES
  • android.permission.INTERNET
  • android.permission.MODIFY_AUDIO_SETTINGS
  • android.permission.POST_NOTIFICATIONS
  • android.permission.READ_APP_BADGE
  • android.permission.READ_EXTERNAL_STORAGE
  • android.permission.READ_PHONE_STATE
  • android.permission.RECORD_AUDIO
  • See more
Size: 16.81M
Full description: See detailed description
Updated: 14 hours ago

Ranking

User reviews

Pros
  • When it works, it has good functionality and control over the system
  • Some users found it easy to use once set up
  • Technical support is described as pretty good by some users
  • The app has the capability to integrate with security systems and control them remotely
  • One reviewer noted the cloud reconnects by itself without issues
Cons
  • Frequently crashes, especially after updates
  • Difficult setup process and account recognition issues
  • Log in bugs, including the app not accepting valid credentials
  • Poor integration with Alexa and unreliable notifications
  • Compatibility issues with newer phone models and Android versions
Most mentioned
  • Instability after updates causing crashes or inability to log in
  • Account setup issues, particularly with new devices
  • Poor notification functionality and delays
  • Incompatibility with specific smartphones such as Pixel and Galaxy series
  • Inability to connect with smart home devices like Alexa
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
User reviews
Seems impossible to set up the App on a new android phone, will not accept the valid email and password. Used to work fine but now cannot set it up. Does not recognise my account. ... and the support email contact below doesnt work.
by Jeff W, 2025-02-03

They advertise it as CONTROLLABLE with Alexa BUT ITS NOT POSSIBLE TO CONNECT IT. They have the link from their site about that. You do as per instruction. Then you get the error code after you try to connect and pair it. Have emailed them. THEY NEVER REPLY. As per other users. They also cannot connect to Alexa. BAD SERVICE EDIT 27.1.25 Eaton reply back. Takes them 2 months to do so. Admitting it doesn't work and now got to wait weeks for a fix. BAD!! Do not buy this brand.
by Tony Birbeck, 2025-01-27
View all user reviews

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