MANGO - Online fashion
Discover this season's latest fashion trends. Get the app!
Total ratings
4.55
(Rating count:
77,987)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Easy to navigate and browse through options
- Photos show the products very well in all angles
- Good for tracking your browsing history and saved items
- Online exclusives and special clothing offerings
- Quick app interface with no lagging issues
Cons
- Poor and slow customer service responsiveness
- Delivery times are extremely long and often have issues
- Frequent payment processing problems and checkout glitches
- Inconsistent app functionality across different regions
- Bugs related to cart management and item availability
Most mentioned
- Slow delivery and poor customer service
- Payment issues during checkout
- App bugs preventing order completion
- Inability to update address or country settings
- Difficulties with navigation and filtering options
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User reviews
Recent rating average:
2.50
All time rating average:
4.55
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-28 |  | | TAKES SO LONG TO DELIVER WITH NO UPDATES WHAT SO EVER!!! DO NOT ORDER FROM THIS SHOP!! POOR CUSTOMER SERVICE I HAVE ALREADY EMAILED YOUR CUSTOMERSERVICE EMAIL NUMEROUS TIMES NO ONE IS RESPONDING BACK. WHAT A SCAM DONT USE THIS APP JUST BUY FROM ZALORA OR INSTORE |
| 2025-01-16 |  | | ordered things for 7000rs and it's coming from Spain... they were asking for kyc and I had been giving them the same and they kept rejecting it again and again. I mean is this for real? there is no one actually answering. even after rejecting I am asking them what exactly is the prb so that I don't do that mistake again for which it is getting rejected. it's so frustrating thaat no one cares in this app. after all this not my is getting refund or how do I get my money back idk. |
| 2025-01-06 |  | | I've been buying through their mobile app mostly last year and no problem.so far. I love that the online exclusives. |
| 2024-12-28 |  | | I installed but when I'm trying to buy, it only shows USA as an address. How can I order from Turkiye? I can not find country option. This app cant see I live in Türkiye and I cant order for a long time. My basket has been waiting for me to buy but you still did not work on this error. |
| 2024-12-15 |  | | I really don't like in the new version not showing fabric composition. We shoud know what we are buying. Please change it |
| 2024-11-29 |  | | Easy to navigate and browse through the options. Photos show the products very well in all angles. It's fast and not laggy. |
| 2024-11-02 |  | | Easy to use, good that you can click on items in the basket. Payment screen has glitched a couple of times but otherwise a good app. Later edit: can't change qty in basket which is annoying if you accidentally add something twice. Would also be better if menu was visible on basket page, otherwise have to hit back arrow to get all the way back to favourites etc. |
| 2024-10-23 |  | | The app and the website are broken, no payments can go through on either of them. How is mango even online, just take down the online platforms at this point. I've been trying for days now to buy a single coat, but if they can't even accept the payment how do I trust them to deliver a 15k coat? After reading the comments, it looks like shopping with Mango would have been the wrong choice, dodged a bullet here. |
| 2024-10-15 |  | | Good app, bad delivery service. Takes 3 - 4 weeks or forever for an order to arrive. |
| 2024-09-25 |  | | An item that does not exist has been added to the cart. I cannot delete it and see it as well. Therefore I can't order anything and I can't get my shopping bag empty because of this bag I can send u screenshots |
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