List of user reviews and ratings for MyDCCU Mobile
Total ratings
4.77
(Rating count:
7,390)
Review summary
Pros
- Great functionality for basic banking needs
- Friendly customer support response
- Mobile banking features are appreciated by many users
Cons
- New updates have caused bugs and slow performance
- Login issues, including requiring multiple attempts to access accounts
- Mobile deposit and balance updates are unreliable
Most mentioned
- Problems with the app after updates
- Ongoing login issues and app crashing
- Performance lag and bugs negatively impacting user experience
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.50
All time rating average:
4.77
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-24 | New update not happy, buggy and slow | ||
2024-11-25 | Great functionality and allows me to do whatever I need to easily on my phone. The home screen is very laggy though and not a super smooth experience. | ||
2024-11-12 | Pretty basic and easy to use app definitely could be a lot worse | ||
2023-01-31 | Mobile deposit isn't showing up. I love this bank but I'm hardly ever near the area and not being able to do a mobile deposit puts me in a terrible bind. The app is the problem not the bank. Love them. | ||
2023-01-19 | Never had a problem using this app. Occasionally, if they do an update I might not be able to log in right away, but they've got it resolved within a day easy. I get pretty quick responses if I email them through the app if I've got an issue. All in all, a great app and great service from the staff! | ||
2022-03-22 | I love DCCU and the effort they put into their account holders. This app is fantastic for such a small business. That said I don't like that the app now uses Cloudflare. To be private and secure on the internet, and protect my bank information from hackers, I use a VPN. Cloudflare does not allow that and that makes me feel less safe. | ||
2021-10-28 | This POS app doesn't work. I've uninstalled and reinstalled several times. It just loops the login screen, then crashes. Don't care for the financial institution, either. Looking for a new credit union. | ||
2021-09-18 | I'm not a big fan of this update. A majority of the time, it won't remember my password, even though it's supposed to remember it. Also, every time my phone cuts off & cuts back on, there's a notification saying that the app is running. It never did that before this update. | ||
2021-06-23 | It used to be great. Now it freezes, lags, and has odd instances of duplicate info. It stopped recognizing my thumbprint, and makes me get a code texted to me every time I try to sign in. Recently, it stopped even sending the codes. I tried to uninstall and re-install, but now it gets stuck at 51% and I can't even re-download the app. | ||
2021-06-01 | The app will near-constantly make me confirm my identity with a text code (basically every time I switch from being connected to wifi to using the cell network and vice versa) even though I'm literally *using a fingerprint to log-in*. Like I literally went with biometric login because it's the most secure and can't be replicated, and am still being constantly asked to verify identity. It's preposterous. |
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