Reviews of MyDCCU Mobile

List of user reviews and ratings for MyDCCU Mobile

Total ratings

4.77 (Rating count: 7,390)

Review summary

Pros
  • Great functionality for basic banking needs
  • Friendly customer support response
  • Mobile banking features are appreciated by many users
Cons
  • New updates have caused bugs and slow performance
  • Login issues, including requiring multiple attempts to access accounts
  • Mobile deposit and balance updates are unreliable
Most mentioned
  • Problems with the app after updates
  • Ongoing login issues and app crashing
  • Performance lag and bugs negatively impacting user experience
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for MyDCCU Mobile on Google Play Store
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User reviews

Recent rating average: 2.50
All time rating average: 4.77
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Rating filters

5 star
9% (2)
4 star
14% (3)
3 star
9% (2)
2 star
23% (5)
1 star
45% (10)
Date Author Rating Comment
2025-01-24
Chris Topher
New update not happy, buggy and slow
2024-11-25
Paul Barnett
Great functionality and allows me to do whatever I need to easily on my phone. The home screen is very laggy though and not a super smooth experience.
2024-11-12
Ryder
Pretty basic and easy to use app definitely could be a lot worse
2023-01-31
Ms Zea
Mobile deposit isn't showing up. I love this bank but I'm hardly ever near the area and not being able to do a mobile deposit puts me in a terrible bind. The app is the problem not the bank. Love them.
2023-01-19
Arielle Hayes
Never had a problem using this app. Occasionally, if they do an update I might not be able to log in right away, but they've got it resolved within a day easy. I get pretty quick responses if I email them through the app if I've got an issue. All in all, a great app and great service from the staff!
2022-03-22
Charles Layne
I love DCCU and the effort they put into their account holders. This app is fantastic for such a small business. That said I don't like that the app now uses Cloudflare. To be private and secure on the internet, and protect my bank information from hackers, I use a VPN. Cloudflare does not allow that and that makes me feel less safe.
2021-10-28
Odake Rimka
This POS app doesn't work. I've uninstalled and reinstalled several times. It just loops the login screen, then crashes. Don't care for the financial institution, either. Looking for a new credit union.
2021-09-18
Amanda Adkins
I'm not a big fan of this update. A majority of the time, it won't remember my password, even though it's supposed to remember it. Also, every time my phone cuts off & cuts back on, there's a notification saying that the app is running. It never did that before this update.
2021-06-23
Megan Diveley
It used to be great. Now it freezes, lags, and has odd instances of duplicate info. It stopped recognizing my thumbprint, and makes me get a code texted to me every time I try to sign in. Recently, it stopped even sending the codes. I tried to uninstall and re-install, but now it gets stuck at 51% and I can't even re-download the app.
2021-06-01
Toni DiNardo
The app will near-constantly make me confirm my identity with a text code (basically every time I switch from being connected to wifi to using the cell network and vice versa) even though I'm literally *using a fingerprint to log-in*. Like I literally went with biometric login because it's the most secure and can't be replicated, and am still being constantly asked to verify identity. It's preposterous.
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