List of user reviews and ratings for Dreamehome
Total ratings
2.87
(Rating count:
3,964)
Review summary
Pros
- Allows control of the Dreame vacuum products effectively
- Offers a variety of features for scheduling and cleaning tasks
- Some users report stable performance with specific models after initial learning curve
Cons
- App has numerous bugs and inconsistencies, especially with mapping and navigation features
- Frequent prompts for subscriptions and promotional offers frustrate users
- The app's navigation changes have made it confusing and unintuitive
Most mentioned
- Issues with the navigation bar being hidden and causing accidental cancellations
- Frequent subscription prompts interrupt user experience
- Problems with mapping accuracy and editing features, making it hard to clean specific areas
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.80
All time rating average:
2.87
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-24 | It uses AliExpress app, if you block it, you can't use your map or adjust any settings. Even if you block it, AliExpress still shows up in your network traffic. It uploads MB of info a day. But all good mopping robots will probably do this since all I could find when I bought it 2 years ago, were from this certain country. | ||
2025-01-17 | The pause cleanup and end cleanup apps are placed at the bottom of the screen, at the same location as the back and home "buttons" on an android phone. This leads to many occasions where cleanup is accidentally cancelled. An update to fix this would be appreciated. The app also asks you to subscribe, every single time I go into the app........ | ||
2025-01-10 | Used to be good, but one of the latest changes that hides the navigation bar is very confusing. I was used to have navigation buttons here, now there are Clean and Dock buttons there... Also it's much harder to navigate through the app cause sometimes back button is in the navigation bar, sometimes at the top. Please revert this change or make it configurable. | ||
2025-01-10 | Hiding the navigation bar was a bad change in the app. Did not made me regret using the product, but annoying enough to make me curse every time I'm trying to press the back button to navigate back from the "my device screen". Whoever made the call about this feature should shovel coal instead. Maybe adding an option would solve the frustration. People who care about the look could hide whatever they want, and normies could keep the useful UX. | ||
2025-01-06 | One major issue with this vacuum and app. The unit empties upon the number of tasks completed, not based upon the square footage. It leaves this thing clogging up constantly. This leaves you scheduling ten times more tasks, just a complete objective. So, instead of me scheduling six rooms to be vacuumed, I have to schedule one room at a time, so it empties. | ||
2025-01-02 | The app and vacuum got worse over the last few months. Suddenly now the app requires double swipe left to go back and double awipe up to exit. This is not only annoying, but now i click "stop cleaning" every time i want to exit the app. When it comes to the vacuum, for the last few months instead of going back to base station, it goes to a different room every time it finishes cleaning the assigned rooms. As a result, it tend to get entangled or stock when it gets into my kids' playroom. | ||
2025-01-01 | The app and X40 ultra work quite well. But the map needs exact positioning for virtual walls that must be starting and ending exactly on other walls and it's almost impossible to position them exactly since they are hidden below my finger while dragging to adjust the position. And please stop asking to subscribe when I start the app. If I really want to subscribe, I'll do it on my own. And please remove the useless splash screen. It only wastes my time. | ||
2024-12-28 | Pls make your app experience more consistent. In the main screen, it does NOT take the full screen. So I can still use my navigation bar at the bottom And after I clicked into the vacbot. It takes the full screen mode. And I have to first swipe up, then the nav bar appear. It is not deadly problem. But it is annoying. Eg. When I am looking at the bot cleaning progress (the map), I want to click "Back" bar at the bottom left, but I accidentally paused the cleaning. Coz the nav bar was hided | ||
2024-12-27 | Update: Give us the option to disable to loading animation, it's just annoying and useless. The Dreame L40 Ultra is absolutely AMAZING and the app works perfectly fine for me on Android with a Samsung S24 Ultra. Just today two languages were added for direct voice control. I think Dreame can take over the cleaning robot world if they keep up their good work!! One improvement would be the option to limit the battery charge to 80% and only go to 100% shortly before a cleaning run. | ||
2024-12-16 | I love my L20 ultra. It's very efficient and does an amazing job. The only problem I've had is with the direct drive camera on the app not working properly. In the beginning it worked great, but now.. not so much. The other thing that's not the best is that the collection bin doesn't discharge the greatest. Sometimes, larger pieces of things stay in there and end up causing me to stop the bot and empty it myself, but that's not a huge thing at all. Overall, I am very happy with it. |
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