Reviews of FIRST CITIZENS BANK (IA & MN)
List of user reviews and ratings for FIRST CITIZENS BANK (IA & MN)
Total ratings
4.59
(Rating count:
293)Review summary
Pros
- Easy to use and navigate
- Convenient for checking account balances and transferring money
- Secure login options such as thumbprint
- Real-time account monitoring
- User-friendly with overall positive experiences
Cons
- Frequent login errors and glitches
- Slow updates for account balances and transactions
- Delays in posting online check deposits
- Difficulties in accessing certain features like reporting fraudulent charges
- High maximum deposit limits making it inconvenient for some users
Most mentioned
- Login issues and errors
- Slowness in account updates and transaction postings
- Ease of use and convenience for banking tasks
- Security features like thumbprint login
- Need for faster processing of deposits and transfers
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
3.80
All time rating average:
4.59
Upgrade to see all 22 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-02-03 |  | | Secure app, great functionality, I wish there was an option to search for a specific transaction |
| 2025-01-24 |  | | i love using this app on my phone. i can check my account anytime i want and transfer money easily with this app on my phone. |
| 2024-04-06 |  | | Easy to use but it takes multiple days to update your account balances |
| 2024-02-13 |  | | Won't let me login- keeps saying error try back later. and this is the latest version. Try and use a website and wants a new login. No I just want to see my balance not change my password! No way around it so I'll just keep complaining until someone fixes the app |
| 2024-01-05 |  | | Works fantastically and always available to use. |
| 2023-04-28 |  | | The app works good as long as there's not a glitch in the system like the last week in April of 2023 |
| 2022-11-22 |  | | Couldn't figure out how to shut off or put my credit card on hold after I had fraudulent charges on it. I don't even know if it's an option on this app, but it should be! |
| 2022-11-18 |  | | Easy to use...so very convenient but I agree it takes too long to post online check deposits. |
| 2022-10-24 |  | | App is easy to use, but compared to my previous bank it takes too long for transfers or deposits to post. Previous bank it was almost instantly, this takes about 48 hours even during the work week. Also, the maximum $$ deposit amount in a 30 day period is frustrating because it is difficult to get to the physical location during business hours with my job. |
| 2021-09-23 |  | | I can do almost all my banking by this app. So convenient & easy. |
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