Reviews of Bangkok MRT
List of user reviews and ratings for Bangkok MRT
Total ratings
2.67
(Rating count:
1,566)Review summary
Pros
- Very convenient and easy to use for planning journeys
- Provides useful information for travelers in Bangkok
- Bilingual interface available for English and Thai users
Cons
- Frequent crashing and inability to open the app
- Poor verification process and language settings
- Long loading times and laggy performance
- App fails to accept user documents for card activation
Most mentioned
- App frequently crashes or closes unexpectedly
- Difficult verification process with face scan
- Problems with document upload for card activation
- Loading times are excessively long
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.40
All time rating average:
2.67
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-01 |  | | I changed the language to english but the most Icons remain in Thai! No good solution! Wy you dont ask during installation!?? |
| 2024-09-26 |  | | Absolutely terrible verification process. The face scan doesn't tell you when it’s capturing, so after holding my eyes open for 5-8 seconds, it decides to take the scan when my eyes close. And if you make a mistake at any step, it throws you back to the beginning instead of letting you retry. Who designed this awful UX? |
| 2024-08-29 |  | | Nice Service and good security |
| 2024-08-20 |  | | we try to activate the Card. but we can't .The application don't accept our document.why?we have real passport and real work permit card and we try many times(total 15 times) but the application don't accept.very bad. |
| 2024-08-17 |  | | application โคตรห่วยแตกเลยควรปรับปรุงและพัฒนา app สำหรับงานบริการต้องรีบแก้ไขลูกค้าร้องเรียนตั้งเยอะยังไม่เห็นมีใครเลยครับ |
| 2024-08-15 |  | | Worst app and services, doesnt accept anything and wasting time |
| 2024-08-15 |  | | laggy and near unusable |
| 2024-07-29 |  | | After putting everything in... it just keeps stuck. I have been trying for like an hour... And can't figure it out |
| 2024-07-14 |  | | I just brought MRT EMV Card with 250 Baht and officer said I can use this card now but to register before midnight. So after I got home and downloaded this Bangkok MRT app, application got crashed and auto closed every time when I click on MRT EMV option in order to register. What will happen if I can't register on time? Will my card become disabled? |
| 2022-07-01 |  | | Cannot see route map ahead of time. I know there is no train available now, I just want to plan ahead. |
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