Desk.com

Use the Desk app from a phone or tablet and never lose touch with your customers
"Desk.com" is a mobile application designed for Android devices that enables you to manage customer support efficiently while on the go. With features like case tracking, team collaboration, and real-time notifications, you can ensure that you are always connected with your customers. The app syncs seamlessly with your Desk.com site, allowing you to respond to inquiries, view support queues, and access customer information securely from your phone or tablet.
Download
Downloads: 28,869
Rating: 3.15
(180)
Version: 2.1.3 (Last updated: 2018-07-27)
Creation date: 2014-08-12
Full description: See detailed description
Updated: 20 hours ago

Ranking

# 327,847 ▲ 4

User reviews

Pros
  • Works pretty well for basic functionality
  • Useful for keeping an eye on cases
  • App used to work fine
Cons
  • Frequent crashes when using macros or accessing settings
  • Inability to send replies to cases
  • Login issues with various devices
  • Lack of basic functionality compared to the web app
  • Inability to load content or features properly
Most mentioned
  • App crashes frequently
  • Cannot send replies to cases
  • Login issues and inability to recognize URLs
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
User reviews
Ok
by Ruben De Jonghe (Chrome), 2023-08-24
About as good as the web app
by A Google user, 2018-11-19
View all user reviews

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