Reviews of Superbuy Shopping
List of user reviews and ratings for Superbuy Shopping
Total ratings
3.79
(Rating count:
754)Review summary
Pros
- Excellent customer service.
- People working for the app provide good quality control and inspect items before shipping.
- Useful for purchasing hard-to-find Chinese products.
- App is easy to use for shopping.
- Features like photographing items before shipping are beneficial.
Cons
- Frequent shipping issues, including failed deliveries and lack of refunds.
- High shipping costs, often exceeding the cost of the items.
- Poor communication and customer support experience.
- App malfunctioning, including issues with notifications and login.
- Interface problems, including not recognizing links from the clipboard.
Most mentioned
- Shipping issues and customer service problems.
- High shipping costs.
- Good quality control and support from staff.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.40
All time rating average:
3.79
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-31 |  | | Shipping doesn't make it to destination. |
| 2024-12-17 |  | | A huge headache. Only used it once and had so many issues. |
| 2024-12-05 |  | | order item from the app but were not able to deliver. they are inexperienced with the shipping regulations. i ended up spending money for nothing |
| 2024-11-04 |  | | I love this app. App itself didn't have any issues. Also service they provide is great. Thanks |
| 2024-10-17 |  | | cannot enable notifications on Oppo Reno 12 |
| 2024-07-24 |  | | highly unsatisfied. i understand that i live in a remote area that not every shipping company could reach, it's not their fault. but they weren't able to ship my goods even after i used their shipping expert service and didnt even refund me for it. this felt very shady and scammy to make you spend more money, i will not be buying anymore from there. im happy that other people got their stuff, maybe i just got unlucky (still extremely unprofessional on their part) |
| 2024-06-26 |  | | App needs optimising for the latest Android... on my phone, notifications aren't compatible and therefore can't be activated. S24 Ultra latest patch. |
| 2023-09-10 |  | | I love this app but suddenly lately it doesn't allow me to upload photos or access my camera, which are both really important since I need to show agents or circle in a photo what products I want. Access to photos isn't even shown internally as a permissible option to turn on or off, I'm not sure how to fix it. I've tried uninstalling and reinstalling multiple times |
| 2022-11-10 |  | | I'm having a terrible experience with this company. It's really a nightmare and I'm not exaggerating. I just want to get my package delivered doesn't matter how much it cost, I think its better to forget about so it's cheaper to me. I can't get a refund, I write messages to diferent "expert agents", one saying something, the the next day. A different "expert agent" say something different. Terrible communication, super expensive shipping costs. I just want all this end. |
| 2022-06-18 |  | | This is an excellent app with people working for you, like if they are buying for themselves. They also have people taking pictures of your items before they are shipped. They will tell you if things don't look right. When shipping, they are also out for your safety. This company deserves a hundred 💯 stars 🌟. |
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