Reviews of Independence Bank

List of user reviews and ratings for Independence Bank

Total ratings

3.80 (Rating count: 147)

Review summary

Pros
  • User-friendly interface
  • Good security features
  • Person to person funds transfer option
  • Mobile deposit feature
  • Convenient banking functionalities
Cons
  • App frequently crashes and experiences login issues
  • Updates often worsen app performance
  • Check deposit feature is unreliable
  • Slow loading times
  • Error messages during money transfers
Most mentioned
  • App fails to load or crashes frequently
  • Login issues after updates
  • Problems with check deposits and money transfers
  • User interface is generally liked when the app is functioning properly
  • Frequent update issues leading to worse performance
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for Independence Bank on Google Play Store
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User reviews

Recent rating average: 1.70
All time rating average: 3.80
Upgrade to see all 21 reviews

Rating filters

5 star
19% (4)
4 star
5% (1)
3 star
14% (3)
2 star
29% (6)
1 star
33% (7)
Date Author Rating Comment
2024-10-17
Neil Kellen
Im not sure what's happened with the last update, but my startup screen is locked in an update loop. Samsung S24 Ultra
2024-10-16
Missy Sullivan
This new update has crashed my app. It just swirls and goes in a loop.
2024-01-03
mary crabtree
It was working good up until the first of this year. I use it all the time. It won't let me transfer money to outside sources anymore. It says error , error all the time
2023-12-20
Callie Rezek
Usually a great app. Today won't let me log on. Just gives an error message so now can't deposit remotely. Cool.
2023-11-03
Dana Yates
Was working great until today. The login screen won't load properly so I can no longer log in. I've uninstalled and reinstalled it and even installed it on 2 other devices and the login screen was the same on all of them and will not load. Fix this! I use this app daily and need it to work.
2022-11-16
Eathan Johnson
This app is trash. It updates and updates but never gets any better. When I try to deposit checks, it freezes and crashes and kicks me out. I've been trying this for years and it has kept doing it. I'm tired of it. FIX THIS!!!
2022-05-16
kota816 S
It's hit and miss on a good day. The rest of the time it's useless. It won't sign in with my password, it has its own (?) and then it will only sign in if it comes up with the right one. It often comes up with a four caricature password that is never right.
2021-07-29
Michele K
I used to love this app, now I can never get it to load.... Please FIX THIS!!!! I will change my review when it starts working again. Thank you.
2021-07-24
Samantha Rudrapally
Very slow and half the time it wont open and doesnt always show the amounts and transactions properly
2021-07-22
A L
Can't get log in page to load. The last update on July 8th seem to have made it worse. I use the app every day. This will be a game changer if it continues and I will switch banks. I rely on my bank app
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