Reviews of Consumers Mobile Connect

Date	Author	Comment
2025-01-24	Christina Beckley	Horrible! I hav absolutely no access to my banking app now the new one 8snt even compatible with my phone! I hav spent the last 2 years having to go down to the atm just to check my balance so I even kno what's in my account. Definitely over this bank and will b opening a new account elsewhere! Sad part is that my mother has been with them for over 20 years! But she doesn't use apps and digital banking. She physically goes in to the bank and does her business like the old days...I won't do that!
2024-11-14	pork bun	Terrible app. Buggy and doesn't remember preferences. Almost always wants MFA even if you select "remember device". The app is bad enough that I have considered dumping Consumers because I'm tired of it.
2023-12-30	Jenifer Abbott	Terrible app. When you first open your account the app wants you to enroll in digital statements but it doesn't actually tell you once you are signed up for it. Then once enrolled in said statements after visiting the bank about not being billed for a paper statement I get a $2.00 fee for a DIGITAL copy of a check I was never told about this fee. So I have no idea what the charge is because the app doesn't explain said charge and I have to call the bank to have this turned off?! Seriously.
2023-11-04	Jonathan Moran	This bank is a joke, customer support is terrible and good luck calling during the weekend if you have any problems, I'm considering going to a better bank that will have your back even during the weekends
2023-06-16	ssteele518	Works great!
2022-07-05	Nikki Fulks	We love mother Teresa
2022-05-13	Ellie Monk	Never had an issue. But branch locations are limited and you get charged for using foreign ATM s.
2022-04-02	Bruce Fryman	The app lay out need fine tuned
2022-02-20	20167102170	Great bank with a great app. No issues at all!
2021-07-20	austin “Fish” fisher	They removed the quick balance widget. That was the best feature of the old app.

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