The Commercial & Savings Bank
The Commercial & Savings Bank mobile app allows you to do your banking on the go
Total ratings
3.88
(Rating count:
91)Review summary
Pros
- Mobile deposit feature works well when it functions properly
- Customer service is helpful and responsive
- Convenient for checking accounts when it's working
Cons
- App frequently experiences crashes and shut downs during use
- Issues with user authentication, including problems with usernames and passwords
- Difficulties with the app's layout and user-friendliness
- Slow updates to account balances after transactions
- Frequent updates lead to more problems rather than improvements
Most mentioned
- Mobile deposit issues
- User accessibility problems
- Frequent crashes
- Customer service experience
- Difficulties with app updates
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.60
All time rating average:
3.88
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-05-09 |  | | Meh, was better before update. Too much going on. Layout was a lot more easy too look at. |
| 2023-12-21 |  | | Great works good |
| 2022-12-15 |  | | App sucks! Has my freaking finger print and says "let's make sure it's you" wants to call me while I'm beside my sleeping wife instead of say, idk, a freaking text!! You have my finger print! Are you serious!¡. No ain't me. Someone stole my finger.. I'm about done with this bank. |
| 2022-04-16 |  | | terrible everytime the app updates it erases my username |
| 2022-04-08 |  | | *** Review Update as of latest update 4/22 the mobile deposit works perfectly again!!! This app makes it so convenient to be able to mobile deposit our checks with our small home business thank you! |
| 2022-03-14 |  | | I have been having a terrible time with mobile deposit; it just kicks me out before I can take pics. |
| 2022-01-31 |  | | Absolutely horrible every time I deposit a check the app shuts down |
| 2021-12-22 |  | | Yay my app is working now not sure what changed but thanks. I must say when you call customer service at commercial savings Bank they do everything they can to help you! |
| 2021-07-02 |  | | After I made my account it told me that my password or username was incorrect, even though I had just finished making it. Now I'm currently locked out of my profile. What a great app! 🙄 |
| 2021-04-29 |  | | App dosent work. Would be nice to be able to look at accounts. Tryed to complain does no good. |
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