ITS MyMobile
Get quick easy access to your card balance, recent activity, statements, & more!
Total ratings
3.33
(Rating count:
131)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Great customer service for some users
- Searchable transactions when the app works
- Perceived security of the app
Cons
- Frequent login issues and app fails to load
- Poor customer service with rude representatives
- Numerous restrictions on card usage including online transactions
- Account access difficulties after updates
- Unexpected fees and poor communication from the company
Most mentioned
- Login issues and inability to access accounts
- Poor customer service experiences
- App reliability issues (loading failures)
- Restrictions on card usage, especially for online purchases
- Frustration with updates that affect app functionality
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User reviews
Recent rating average:
2.30
All time rating average:
3.33
Upgrade to see all 21 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-05 |  | | never again will I use this app. how are you going to be a banking app but don't let anyone take their money off the card what's the point in using the card if no one can move money from it nor use the card itself they gave me a temporary card and the real one and every month they took fees after fees don't dare try to move it card to card cs they won't let you how is netspand a better banking app this app is trash if I could post a 0 stars I definitely would |
| 2024-11-09 |  | | Well it worked at first. But Once I tried to spend my money online like in Amazon it would decline my purchases. Also, it now says I'm not authorized to log in to my account. Alright so after I called customer service they did allow me to use my card again. For right now I don't know if my card works for Amazon I've been trying. |
| 2024-09-23 |  | | It won't let me on and it takes forever |
| 2024-09-19 |  | | Customer service is horrible an extremely rude while trying to be polite would not suggest to use this card....to many restrictions and they play with your money.... This is a very serious offense.... |
| 2024-03-30 |  | | Long time customer. Great service always |
| 2024-01-09 |  | | having issues setting up notifications but overall it's been a nice aid |
| 2022-11-08 |  | | Very secure app |
| 2022-05-10 |  | | Got my car and tried ordering online and instantly declined FOR NO REASON. And the customer service number is awful. |
| 2021-07-19 |  | | 07/19/2021..PLEASE USE ANOTHER PAYROLL DEBIT CARD, AFTER BEINGA CUSTOMER FOR MORE THAN 8 YEARS THIS SERVICE CHARGES FOR SERVICES IT DOESN'T PROVIDE!! AND REFUSES TO NOTIFY IT'S CUSTOMERS ABOUT SERIOUS CHANGES IT MADE, LIKE YOU CAN NO LONGER USE THIS CARD ONLINE, AT AMAZON OR ANYOTHER PURCHASES. WHEN I COMPLAINED ABOUT NOT BEING NOTIFIED, THEY CLOSED MY ACCOUNT YOU WOULD THINK THEY TRY TO APOLOGIZE AND REFUND THE FEES, BUT NOPE!! SO TAKE MY ADVICE THIS CARD IS WORTHLESS ABSOLUTELY WORTHLESS!!!!!! |
| 2021-02-06 |  | | The update is terrible, please fix. |
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