Citibank SG

Name: Citibank SG
Rating: 3.65 (27591 reviews)
Author: Citibank Singapore Ltd.

Citi Mobile offers you the most convenient way to bank at your own time.

"Citibank SG" is a mobile banking app that allows users to manage their finances conveniently, offering secure login, payment options, and personalized offers. With features like investment tracking, credit card management, and instant currency exchange, it provides an intuitive user experience tailored for Citibank customers in Singapore.

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By: Citibank Singapore Ltd.

Downloads: 884,841

1.15K

Rating: 3.65

(27,591)

37 new ratings

Version: 22.5 (Last updated: 2025-03-28)

Version code: 225

Creation date: 2011-12-11

Permissions:

android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.FOREGROUND_SERVICE_DATA_SYNC
android.permission.FOREGROUND_SERVICE_MICROPHONE
android.permission.HIDE_OVERLAY_WINDOWS
android.permission.INTERNET
android.permission.MODIFY_AUDIO_SETTINGS

Size: 262.54M

Email: Si*****@citi.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 15 hours ago

Ranking

# 64,981 ▼ 47

User reviews

Pros

Some users report quick response times for issues via the app
Convenient for basic transactions and inquiries compared to calling hotline

Cons

Unusable for many, frequently unable to log in or access features
Inability to take screenshots for transactions, causing frustration
Slow load times and lagging interface
Frequent technical issues leading to poor user experience
Inadequate customer support and response times

Most mentioned

Login issues, including inability to verify credentials and reset passwords
Frustration over lack of screenshot capability for transaction records
Poor app performance including slow load times and hanging errors
Negative experiences with customer service and support
Perceived security overreach, asking users to grant excessive permissions or fearing false positives on device security

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

I failed to receive OTP to activate my Citi rewards MasterCard using Citibank SG app. My niece,the principal card holder, contacted Citibank and found out that the bank staff keyed in my mobile number wrongly! Finally,the card was activated by the bank but I have to wait for them to update my mobile number before I can receive OTP! Phew! What a hassle, a waste of time and unnecessary stress for cardholder.

SH Lim, 2025-02-03

Upon installing the app, I'm unable to even access it right on the very start, stating USB usage when I'm using phone. I currently cannot use the app at all. Kindly assist with the matter.