Cartrack GPS, Vehicle & Fleet
We’re all about putting you in control and our Cartrack app does all that.
Total ratings
3.99
(Rating count:
43,054)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Quick and responsive customer service
- Ease of use for tracking vehicles
- Peace of mind for vehicle safety
- Carwatch feature provides immediate alerts
- Good for monitoring driving habits
Cons
- App frequently fails to update vehicle locations
- Poor customer service experience
- Issues with double billing and financial transactions
- Signal loss and malfunctioning tracking devices
- Slow refresh rate for live tracking
Most mentioned
- App does not update location accurately
- Customer service is unhelpful and slow
- Problems with billing and payments
- Tracking device often fails
- Carwatch functionality is appreciated
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User reviews
Recent rating average:
2.80
All time rating average:
3.99
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-31 |  | | If I could give no stars I would.... it's so concerning that I haven't had any signal for over 70 days and not one person from car track has picked this up or even made contact with me... definitely considering on canceling... how can I trust that my vehicle is safe in their hands.... BOOOO |
| 2025-01-30 |  | | Very quick, professional and freindly service, responded very quick for instalation giving me some peace of mind that my car is safer than it was..after nearly having my car broken into and stolen this be wasnt a option, if you not with cartrack you should be stressing read the crime stats. For only R99 per month its worth it |
| 2025-01-29 |  | | The app keeps on not updating where my vehicles are. If you phone customer care, then they admit they have an issue with the app. I have tried to clear all you said, and it did not work. It shows the vehicle ignition is on, but it's off |
| 2025-01-29 |  | | I am still learning and going through the app. So far, great. I have no issues. I like the fact that the app calculates my tips and monitors how I drive. This will definitely change my behaviour. Great app to have. |
| 2025-01-28 |  | | After double debits in October, instead of paying back my money, they said they would utilize it for the next month. It never happened they kept on debiting. I had to go to the bank to reverse another double debit in December. I called many times, but they never helped. I sent the proof on WhatsApp they never attended to my concerns until I reversed the money. What kind of scam are you now... |
| 2025-01-25 |  | | Cartrack is the best so far especially with Car watch option, I once forgot to switch the watch car option before opening the car. And received the call to check everything is in order just in few seconds. I once thought maybe there must a code that the owner use to verify that everything is in order if there is no response then the alert to be escalated. |
| 2025-01-25 |  | | I paid for de install and re-install of traking device for my car on 21st of December, until now this company fails to render the service which i paid for, what a bad service ever 😑...... if you can't work please refund my money. |
| 2025-01-24 |  | | The main chip has failed twice, the amount of trips for a day was over two hundred lol not possible. Was told car had 86 speeding infractions that same day again this was wrong. That had happened several days.The refresh to watch the car during a trip also has failed,have to log out then log in to see where the car is, other than that alls good? Hopefully these issues will be resolved. Have a great day all |
| 2025-01-14 |  | | Always have a good response, I really enjoying it, knowing that my vehicle is safe under your supervision is a great thing to me,when I press a button they quickly respond without hesitation, keep up the good work, always on time when you need them most |
| 2025-01-14 |  | | This app is not useful, I needed it for my Bike, it barely updates the location. It takes hours to update. I installed it using the refer a friend and get 2 months free. Guess what, a week after installation, they debited funds, which means the advert is a lie. I phoned them, numerous times regarding the debit order. Their response was that they will get back to me. Till this day I haven't had any feedback about the debit order. |
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