Free2move | Car Share & Rental

Name: Free2move | Car Share & Rental
Rating: 4.0267177 (79610 reviews)
Author: Free2move SAS

Car-sharing app - car rental in your city | Rent a car - All you need is the app

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Free2move | Car Share & Rental is an innovative app that allows you to easily find, rent, and enjoy a wide range of cars in city centers. With no rental offices, paperwork, or waiting lines, you can access a car for short, medium, and long trips, including airport travel and business needs. Enjoy parking and fueling/charging for free, all while contributing to reduced traffic congestion and promoting electric vehicles. Join the largest electric car-sharing fleet in Europe today!

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By: Free2move SAS

Downloads: 4,419,875

5.09K

Rating: 4.03

(79,610)

80 new ratings

Version: 5.26.1 (Last updated: 2025-03-19)

Version code: 2185175

Creation date: 2012-07-18

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.BLUETOOTH_CONNECT
android.permission.BLUETOOTH_SCAN
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET

Size: 43.92M

Email: ap*****@free2move.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 23,200 ▼ 31

User reviews

Pros

Good concept of car-sharing service
Some users appreciate the pricing, finding it fair compared to competitors
Radar function for locating cars was liked by some
Convenience of accessing a vehicle when needed

Cons

App is very slow, often stuck on 'Connecting'
Poor customer service experience
Frequent technical issues with the app (crashes, not connecting to cars)
Unreliable car conditions (maintenance issues)
Recent pricing changes and fees that are not clearly communicated

Most mentioned

App performance issues and slowness
Poor customer support and service
Vehicle maintenance and reliability problems
Confusing or unexpected pricing policies
Account management and billing issues

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

With the new app, their pricing policy has changed. Rather than charge you whatever the best rate for your trip is, you have to pick a duration ahead of time and if you go over, they charge you by the minute for that extra time. I looked through their terms and conditions and didn't find that spelled out anywhere, and they did not reply when I emailed them asking about it either.

Anna Maria Boß, 2024-12-15

Quality has deteriorated in the last years while prices have gone up. The cars are unreliable, the costumer service is basically nonexistent and the phone support a disaster. I wasn't able to end my rental, calling support I was told that my waiting time would be around 3 minutes. I got kicked out of the line twice after 20+ minutes and spent a total of 70+ minutes trying to get a hold of someone. Gave up and sent an email.