Bukalapak

Name: Bukalapak
Rating: 4.2742267 (2196684 reviews)
Author: PT Bukalapak.com

Buy & Sell, Online Shopping, Indonesia Online Shopping

"Bukalapak" is Indonesia's most comprehensive e-commerce app, offering a vast selection of products at competitive prices, engaging promos, and features like cashback and free shipping for both shoppers and sellers. Users can enjoy fun games, personal loan options, and a unique online mall experience with guaranteed authentic products from top brands. Download Bukalapak now for a seamless shopping experience!

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By: PT Bukalapak.com

Downloads: 59,953,527

9.91K

Rating: 4.27

(2,196,684)

111 ratings

Version: 11.4.1 (Last updated: 2025-03-14)

Version code: 11004301

Creation date: 2014-02-07

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_LOCATION_EXTRA_COMMANDS
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BLUETOOTH
android.permission.BLUETOOTH_ADMIN
android.permission.BLUETOOTH_CONNECT
android.permission.BLUETOOTH_SCAN
android.permission.CAMERA

Size: 82.92M

Email: ap*****@bukalapak.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 2,169 ▼ 5

User reviews

Pros

Has a wide variety of items available for purchase
User complaints are addressed relatively quickly according to some users
No excessive pop-up notifications while using the app
Offers reasonable prices and good promotions

Cons

Unresponsive customer service and difficulty in contacting them
Frequent payment and withdrawal issues
Poor interface and navigation, making it difficult to use
Numerous bugs causing app crashes and confusion with account management

Most mentioned

Issues with customer service responsiveness
Payment confirmation delays and transaction failures
Confusing user interface and navigation problems
Problems with account management and account creation

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Cant withdraw my balance. Apply for the withdrawal on Jan 9. No respind until now. Cant reach customer service via message or call.

Pelatih Silat, 2025-01-14

The app is full of unnecessary features. Some important features such as e-money topup are crash frequently. The custmer service is the worst, really hard to contact and unhelpful. I haven't received my cashback until now, and my e-money balance was pending for 4 days. Definitely the worst e-commerce platform.