List of user reviews and ratings for BtcTurk | Kripto: BTC|USDT|XRP
Total ratings
4.52
(Rating count:
196,051)
Review summary
Pros
- Fast processing of deposits and withdrawals
- User-friendly interface
- Good support team with fast responses
- Low transaction costs
- Accepts a variety of payment methods
Cons
- Unreliable login process leading to customer frustration
- High fees compared to other platforms
- Poor customer service communication
- App performance issues during market volatility
- Limited crypto options in comparison to competitors
Most mentioned
- Login issues and unreliable verification process
- High fees for transactions
- Slow response times and poor customer support
- Need for improvements in app performance during high market activity
- Limited features compared to other platforms like Binance
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.70
All time rating average:
4.52
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-21 | Did not like the loginning screen taking me to another browser where I need to put my credentials. It feels unsafe. Other than that my app to go for crypto market. | ||
2024-11-18 | Horrible user experience with the new update, can't confirm after entering the code I get for the SMS verification and I can't login to my account. Not to mention I can't even login on computer as well. Contact support button doesn't work. I feel like I'm being scammed at this point, going to withdraw everything I have if I can login. | ||
2024-11-15 | Login request returns back after all entries have been completed. And Support does not work at all. If you try "Contact us for other requests" you get a "Couldn't load messages" error in the browser as a bonus! Terrible environment! | ||
2024-09-05 | I really hate this company. No matter what I do and every document I send, they do not allow me to withdraw my bitcoins. I really don't know what they want? | ||
2024-07-29 | With the 2.8.1 update all the fonts became huge and not following the OS font size. | ||
2022-11-22 | Updating from 5 stars , recently they are pricing up Ethereum fees excessively (today around 4usd when in other platforms are around 1 usd ) , discouraging transfers. Also minimum deposit threshold on usdt/usdc that will keep your money if inadvertently transfer below amount. Not thinking much on the customer unfortunately . | ||
2022-03-02 | Deposit and withdrawals are processed extremely fast, which is great. The App is a little clunky compared to Binance App, the graphs aren't great either on the mobile version and okay on the web version, all in all it's a good experience so far. | ||
2022-01-24 | It's perfect in Turkey, while Binance doesn't let Iranina citizens trade with it, BTC Turk does it and I trade without no problem. But when prices change suddenly in huge among, the app doesn't work! | ||
2022-01-06 | Great for TRY currency, low fees, no withdrawal fees. Interface could be improved with navigating depth of order book and the graphs could be more user friendly too. Absolutely no problems buying or selling or withdrawing so far. | ||
2021-12-30 | The app is good the service is not very bad but the server live chart and buying and selling screen is worse then expected. If you guys just work on the Chart and make it easier to understand it make the app much more appealing and easier to use. Please take this comment as a suggestion.!! |
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