My Sky | TV, Broadband, Mobile

Name: My Sky | TV, Broadband, Mobile
Rating: 3.8095238 (27452 reviews)
Author: Sky UK Limited

Manage your Sky TV, broadband or mobile account and fix issues easier than ever

My Sky | TV, Broadband, Mobile is a convenient Android app that allows users to effortlessly manage their Sky TV, broadband, and mobile services. With features like bill payment, service management, and broadband diagnostics, it integrates loyalty programs and enhances user experience, making account management simpler and more accessible on the go.

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By: Sky UK Limited

Downloads: 8,173,955

14.68K

Rating: 3.81

(27,452)

33 new ratings

Version: (Last updated: 2025-04-02)

Email: ap*****@sky.uk

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 14,464 ▼ 13

User reviews

Pros

The VIP programme offers incredible opportunities and experiences for loyal customers.
User-friendly for account management when it works properly.
Some users have had no issues or found it useful until recent updates.

Cons

Frequent technical errors and crashes when trying to access features.
Poor customer service with unresolved issues and lack of communication.
Issues with payment processing and account access, leading to frustration.

Most mentioned

Technical errors and crashes when using the app.
Difficulty in managing payments and billing information.
Frustrations with customer support and lack of resolution for issues.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

I find it almost impossible to engage with Sky about reducing the amount I am paying (or ceasing my Sky altogether). They just want to increase my bill and/or sell me additional packages.

Ricardo Tomaso, 2025-01-27

On using the my sky app for around 20 minutes, to check my account and after I closed the app I checked with my internet browsers spyware protection and to my horror it appears that using the app for 20 mins had triggered the need to block 1038 tracking attempts !!! What the hell is that for ? Why do they sky ( and it's partners ) need to spy like this ? How much other info have they STOLEN from me ? Do they make money from this ? Even when not using the app it still sends data so goodbye sky