Your online bank is always on hand
Total ratings
4.36
(Rating count:
244,411)
Review summary
Pros
- Fast performance when working correctly
- User-friendly interface with useful features like budget analysis and repeated payments
- Effective for day-to-day transactions when operational
Cons
- Frequent login issues, accompanied by vague error messages
- Technical problems leading to instability, especially since updates
- Slow performance and crashes on various devices
Most mentioned
- Technical errors during login and transactions
- App performance issues especially after updates
- Frustrations with customer service and lack of responses
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
Upgrade to see all 30 reviews
User reviews
Recent rating average:
2.50
All time rating average:
4.36
Upgrade to see all 30 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2025-01-28 | Works fine and fast as one would expect in the nowadays' technological realm. | ||
2025-01-27 | Very bad, GOT my bank card did not log in ONCE, I can not pay online ("Technich error") | ||
2025-01-21 | It's really slow, compared to other banking apps | ||
2025-01-18 | I can't login anymore it asks me for my location, my card info, requires me to authenticate with a card reader and then after giving it my phone number and using the code it texts me it gives me a non descriptive error message, the web app is also trash that one takes ages to load on each page | ||
2025-01-17 | App not working on the newest android version of Google Pixel phones. Helpdesk couldn't help me out. Best answer they currently have is "wait until we solve it" with no clear deadline. Can't access my banking without a card reader. | ||
2025-01-13 | superb banking I love it. Too Simple and Easy. 🥰 | ||
2024-12-29 | It's a banking app rarely failed me so in the spirit of the holidays 5 stars. | ||
2024-12-28 | This app was great until august 2024. Since then it is no longer stable on my $1400 Sony smartphone. Sorry BNP, I'm very disappointed by your customer service. | ||
2024-11-30 | This app is SO bad, like, everytime I try to sign into the app with my new cardz I even received the code, it just won't work. I have reinstalled this app so many times but still doesn't work. PLEASE FIX THIS!!! | ||
2024-11-24 | I used to love the app, was working perfectly. But recently (since I got a new phone - Samsung s 24) it keeps on crashing for me. I get the message that there is a "technical problem" and a "temporary issue" however, the issue isn't temporary, I have to reinstall the app, and log in again. Of course this always happens if I need to pay online, and when I do not have my card reader with me... pretty annoying. |
Upgrade to see all 30 reviews