MyHealth BofA
Save time and hassles while making the most of your HSA, FSA and HRA accounts.
Total ratings
3.41
(Rating count:
1,825)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Helpful customer service
- Easiest experience for FSA reimbursement claims
- Ability to check account balances easily
- User-friendly for taking pictures of receipts
Cons
- Biometric login and security features often malfunction
- Difficulties with receipt uploads, only allowing camera photos and not PDFs or images from the gallery
- Often requires manual login and does not support password managers well
- App frequently crashes or closes upon login
Most mentioned
- Issues with biometric authentication and login problems
- Frustrations with the receipt upload process, particularly related to file formats
- Problems with app stability and slow performance after updates
- Lack of options to upload documents other than taking pictures directly
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User reviews
Recent rating average:
3.10
All time rating average:
3.41
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-30 |  | | Customer service rep was very helpful and patient. |
| 2025-01-24 |  | | I have to drop it a few stars because it was making manually log in every time and wouldn't take my fingerprint. Now it won't take my fingerprint and says the app has timed out due no activity and I'm stuck manually logging in again. Please fix this issue. |
| 2025-01-24 |  | | Easiest way I've ever experienced submitting receipts and EOB's for FSA reimbursement. |
| 2024-12-20 |  | | 11/2/24: Keeps closing as soon as I log in Update 12/20/24: Still keeps closing as soon as I log in |
| 2024-12-15 |  | | App finally able to install. Thanks! |
| 2024-12-13 |  | | Much better after the 12/11 update that fixed updating and installing issues |
| 2024-12-13 |  | | Edit: the app finally updated after 2-3 weeks. Everything appears to be functioning again. Google play store indicated there was an update. Update fails each time and now the app no longer works. You have to grant alot of access to your phone records just to report the issue and il not comfortable granting that much access. I uninstalled the app and now I can no longer reinstall. I wanted to give 0/5 stars but that isn't allowed. |
| 2024-12-13 |  | | App now able to download. Facing a totally different issue...difficult logging in. Will come back to review when fixed |
| 2024-12-11 |  | | Doesn't work. Said I need to update, but updates won't work. Tried clearing cache and data, rebooting and still won't open or update. Uninstalled and now won't install. App no longer works. |
| 2024-12-09 |  | | The Nov. 21 update is completely broken on Android 15 -- won't even install. It's been over 3 weeks now, nothing was done about this -- ridiculously bad. Also, for a while now it keeps refusing to take pictures of my receipts, claiming something about "8MB size limit". Here's the Intro to computer science class idea -- you got the pic, compress it and upload without making me jumping through hoops. |
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