BankFirst Mobile

Manage your accounts anytime, anywhere from your mobile phone device.

Total ratings

3.97 (Rating count: 339)

Review summary

Pros
  • Easy to navigate
  • Instant money transfer
  • Secure app for banking
  • Good tool for managing accounts from a distance
  • Simple, easy to follow directions for mobile deposit
Cons
  • Frequent login issues
  • App crashes or does not open
  • Problems with mobile deposit functionality
  • Slow balance updates
  • Hidden fees and poor customer communication
Most mentioned
  • Login issues
  • App crashes or stops working
  • Mobile deposit problems
  • Difficulty checking balance
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for BankFirst Mobile on Google Play Store
Upgrade to see all 22 reviews

User reviews

Recent rating average: 2.00
All time rating average: 3.97
Upgrade to see all 22 reviews

Rating filters

5 star
9% (2)
4 star
18% (4)
3 star
9% (2)
2 star
5% (1)
1 star
59% (13)
Date Author Rating Comment
2024-08-22
Ryan BankScott
Great tool to have working with a big little bank.
2023-03-12
Cody Kreger
Easy to navigate, sometimes log in issues, but overall functions well.
2022-05-11
Lily BARR
this app is a mess every time tray to sign in not works, not let me in . I need to go online and change everything always 🙄🙄...Now the app it's better making my life more easy hope they continue making changes to the app thanks
2022-05-01
Tiffany Barritt
I haven't been able to get into my acct for over a month. It says my password and username is wrong. I'm suppose to call. It won't work with my biometrics. Everything is right when I log in. My card watch will show up but won't show what was charged or to where. Very upset with this app.
2022-03-22
Brenda Kutzler
Terrible haven't been able to check my balance,or do anything.Keeps kicking me out .. thinking about switching to a less stressful bank.Hold large amounts of checks,for 10 business days...Not good when people need money all the time cause living now is expensive as hell...
2022-03-10
Darius Agoumba
For 2 months now I am not able to use the app. It crashes any time that I try to open it.
2022-02-18
Codi Reinert
Kept bank first after moving to to an area without one the apps helped alot since I'm 6 hours away from an actual bank until an update a while ago now it won't ever open and nobody I call has ever been helpful great bank terrible app 😔
2022-02-18
danielle thibodeau
THIS IS LITERALLY THE WORST APP. I SHOULD AT LEAST BE ABLE TO LOG IN! IT HASNT LET ME IN A WEEK. ITS DONE THIS ON AND OFF OVER THE COURSE OF YEARS AND I AM SO SICK OF IT!
2022-02-16
Becky Taylor
App hasn't been working the last few days. I click on it to open and it boots me out. This is getting old.
2021-12-19
Breigh Gunter
App works to check typical transactions, but never works with mobile deposit. Tried at least 4 different times and always made sure checks are ready to go. Please fix this.
Upgrade to see all 22 reviews