Manage your accounts anytime, anywhere from your mobile phone device.
Total ratings
3.97
(Rating count:
339)
Review summary
Pros
- Easy to navigate
- Instant money transfer
- Secure app for banking
- Good tool for managing accounts from a distance
- Simple, easy to follow directions for mobile deposit
Cons
- Frequent login issues
- App crashes or does not open
- Problems with mobile deposit functionality
- Slow balance updates
- Hidden fees and poor customer communication
Most mentioned
- Login issues
- App crashes or stops working
- Mobile deposit problems
- Difficulty checking balance
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.00
All time rating average:
3.97
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Date | Author | Rating | Comment |
---|---|---|---|
2024-08-22 | Great tool to have working with a big little bank. | ||
2023-03-12 | Easy to navigate, sometimes log in issues, but overall functions well. | ||
2022-05-11 | this app is a mess every time tray to sign in not works, not let me in . I need to go online and change everything always 🙄🙄...Now the app it's better making my life more easy hope they continue making changes to the app thanks | ||
2022-05-01 | I haven't been able to get into my acct for over a month. It says my password and username is wrong. I'm suppose to call. It won't work with my biometrics. Everything is right when I log in. My card watch will show up but won't show what was charged or to where. Very upset with this app. | ||
2022-03-22 | Terrible haven't been able to check my balance,or do anything.Keeps kicking me out .. thinking about switching to a less stressful bank.Hold large amounts of checks,for 10 business days...Not good when people need money all the time cause living now is expensive as hell... | ||
2022-03-10 | For 2 months now I am not able to use the app. It crashes any time that I try to open it. | ||
2022-02-18 | Kept bank first after moving to to an area without one the apps helped alot since I'm 6 hours away from an actual bank until an update a while ago now it won't ever open and nobody I call has ever been helpful great bank terrible app 😔 | ||
2022-02-18 | THIS IS LITERALLY THE WORST APP. I SHOULD AT LEAST BE ABLE TO LOG IN! IT HASNT LET ME IN A WEEK. ITS DONE THIS ON AND OFF OVER THE COURSE OF YEARS AND I AM SO SICK OF IT! | ||
2022-02-16 | App hasn't been working the last few days. I click on it to open and it boots me out. This is getting old. | ||
2021-12-19 | App works to check typical transactions, but never works with mobile deposit. Tried at least 4 different times and always made sure checks are ready to go. Please fix this. |
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