Reviews of iSecretShop - Mystery Shopping
List of user reviews and ratings for iSecretShop - Mystery Shopping
Total ratings
3.73
(Rating count:
1,800)Review summary
Pros
- User-friendly interface
- Legit app with quick support responses
- Easy survey questions and rewarding badges
- Ability to complete shops on the go using voice recognition
- Good compensation for certain jobs
Cons
- Frequent app crashes and bugs
- Long payout waiting times
- Issues with logging in and error messages
- Slow performance and loading times
- Intrusive personal information required during sign-up
Most mentioned
- App crashes and freezes preventing job submissions
- Long waiting times for receiving payments
- Difficulty with login and account access
- Problems with location permission requirements
- Positive experience with the mystery shopping itself but negative app performance
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
3.20
All time rating average:
3.73
Upgrade to see all 26 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-27 |  | | Error page displays and when I finally get in to login it says I've gotta complete the re captcha but there is no option to complete it this has been an ongoing issue and it's costing me money please fix these issues immediately |
| 2025-01-16 |  | | I Enjoyed using the isecretshop app. Very user friendly and great way to make some extra pocket money |
| 2025-01-06 |  | | I like this app because it's legit and simple. When I first signed up with the company I couldn't accept shops. I messaged them and they quickly replied with the solution. It was a fairly obvious solution. They didn't treat me rudely for not seeing it myself. Only completely helpful. It's a legit app. |
| 2024-12-31 |  | | My area jobs seem to be the ones where it's not worth it to do. Asking you scan 1900 items in a Costco. For 115$ sure sounds good the money. But take into account that they have an hour or two as job time. That will probably take 8 if not more to do. Each specific product needs to found then scanned. I wish some of these places would actually go out and try some of the jobs, with their requirements they have. Of coarse 1 mistake and rejected |
| 2024-12-13 |  | | I'd watch out with doing Shops for [[ BEAR International ]] I COMPLETED an assignment that was for our local post offices, good thing I didn't do all of them. The assignment stated the payout would be $5 (+$10 bonus) with $15 reimbursement, I ended up coming out of pocket $34.21 for what I had to purchase plus with shipping costs. So I did the math and yeah .. so therefore I sent the Scheduler [[ Maximo Cuevas/ Resource Manager ]] an email as instructed, and ended up NOT getting paid !! |
| 2024-09-24 |  | | Giving 3 stars cause I still have yet to get a job. I request them but I never get themselves hopefully I'll get to work one day. Thank God I'm not counting on this app to survive. |
| 2024-09-22 |  | | The company may take a long time to pay out, but the questions are very easy, and never take an unreasonable amount of time to complete. They often give you "Badges" for work well done which is very motivating and it helps make the projects fun. I have been working with iSecret shop for a decade or so now and they are fair, reliable and trustworthy. Finally, they are helpful and good at communicating what changes need to be done for the shop to be accepted. |
| 2024-09-11 |  | | I cannot login to my account and the app has a bug not allowing me to reset it. It marked my email as invalid. I print in the right email. |
| 2024-08-30 |  | | It is excellent. Works pretty flawlessly. Glitches are or have been for me my phone. Shut down or close out and reopen. |
| 2024-06-14 |  | | So far great interface, reporting tools, communication by agencies, and opportunities for Secret Shoppers! I do sometimes have to use the website as a backup to the app. Since joining about 10 days ago, I've done 2 shops already and about to do a third, and payments take a bit of time, e.g., 17-35 days from the date of completion but there is a payment mode on the app that keeps you informed of status. |
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