The Internet of Things Meets The Security of Things
ADT Control ®: Smart Security & Automation
"ADT Control ®" is an innovative Android app that enhances your smart ADT security and automation system, allowing you to monitor and manage your home or business from anywhere. With features like remote arming/disarming, light control, door locking, and real-time alerts, it provides comprehensive security solutions. Users can create scenes and schedules for seamless automation, ensuring peace of mind and convenience whether at home or away.
App stats
By: ADT LLC
Rating: 4.71
18 new ratings
(136,003)
Permissions:
- android.permission.ACCESS_BACKGROUND_LOCATION
- android.permission.ACCESS_COARSE_LOCATION
- android.permission.ACCESS_FINE_LOCATION
- android.permission.ACCESS_NETWORK_STATE
- android.permission.ACCESS_WIFI_STATE
- android.permission.ACTIVITY_RECOGNITION
- android.permission.BLUETOOTH_CONNECT
- android.permission.BLUETOOTH_SCAN
- android.permission.CAMERA
- android.permission.CHANGE_NETWORK_STATE See more
Size: 173.24M
Email: cu*****@adt.com
URLs: Privacy policy
Full description: See detailed description
Other platforms
Not available on Chrome
Not available on Firefox
Not available on Edge
User reviews
Pros
- Easy to use interface for arming and disarming the system
- Ability to view and record footage from cameras
- Can add and manage devices and cameras within the app
- Central command/control system functionality
Cons
- Frequent connectivity issues with cameras and devices
- Slow loading times for live video and notifications
- Limited functionality and features in the app
- Inadequate customer service response
- Inability to save or download video clips properly
Most mentioned
- The app often fails to load or connect to cameras
- The functionality is limited to basic operations (arm/disarm)
- Customer service is unhelpful and difficult to reach
- App experiences significant latency and responsiveness issues
- Inconsistent recording and notification performance from cameras
User reviews
The app has no value! All it can really do is arm & disarm the system and show me videos. It doesn't keep a record of sensor failures. The Manage Devices section only lets you rename them - why?! If I had smart devices, I could conceivably control them through the app. However, I'd first have to link them to that app, and there are better apps for that. The app's help line connects you to the main ADT center. I have a local dealer, and the service telephone # is different.
by
Diane Lisle, 2025-01-15
ADT costs way too much for the reps to be so unhelpful. It is really a hit or miss and I have been with them 12 years. There are panel errors that they can't clear and the billing system is a nightmare. Several times I've been on the phone with them for hours trying to explain things to someone who barely understands English. They should just be able to understand off script questions.
by
N Michelle, 2025-01-14