LEROY MERLIN
DIY, decoration, home, garden
Total ratings
4.27
(Rating count:
121,978)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use website and app
- Good prices and helpful staff
- Great place for DIY and building supplies
- Stable performance compared to previous version
- Includes features like shopping lists and scan functionality
Cons
- Frequent login issues and account access problems
- Poor customer service and communication regarding orders
- Language settings are not functioning correctly
- Lack of transparency in order status and delays
- Search functionality is unreliable and needs improvement
Most mentioned
- Login and account access issues
- Poor customer service
- Search functionality problems
- App language settings not working
- Delivery issues and lack of communication
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User reviews
Recent rating average:
3.20
All time rating average:
4.27
Upgrade to see all 26 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-12 |  | | easy to use website & easy collection |
| 2024-12-28 |  | | App is faulty. It won't validate my phone number that I've had since 2011. Hate Apps like this |
| 2024-12-21 |  | | I bought a product for the past a month and it's not yet delivered and still waiting for my stuff to be delivered and I don't know when it will be delivered and the customer service agents are so disrespectful in response.this will be my last time to buy anything from them. |
| 2024-12-19 |  | | Crappy app. Keeps logging me out every day. |
| 2024-11-30 |  | | great place when you need things to build . they have everything. |
| 2024-11-23 |  | | No localization, can't translate page, screenshot disabled, nice One star. |
| 2024-11-15 |  | | great app. great store ( Braga) great prices. great website. now I just hope I can get a flawless delivery too. just have to wait and see. but so far 5 stars |
| 2024-11-11 |  | | Our kitchen has been partly fitted by Leroy Merlin! Should have been completely but it's now six weeks and it still isn't finished! To be completed on 22nd November??? Wrong cupboard door ordered,the same cupboard shelf put in wrongly,one cupboard left without a side and no shelf! Worst thing of all fridge/freezer grill not put in,yet is here! Installer left flat disgusting,took me a week to clean up,he had smoked on balcony and used toilet and left it dirty! Disgusting workmanship! Do not use!! |
| 2024-11-02 |  | | Great place for all your DIY and building supplies, great app for deal info and to keep track of your purchases always have some deals on and very helpful staff 👌👍 |
| 2024-10-18 |  | | ordered on line and fast and easy to collect |
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