Reviews of Ride Systems

List of user reviews and ratings for Ride Systems

Total ratings

4.31 (Rating count: 2,228)

Review summary

Pros
  • App contains scheduled times and route information.
  • Some users find it functional and useful once set up.
  • Better than some other school transit apps.
Cons
  • Inaccurate tracking and scheduling; buses often not on time.
  • Poor search functionality and navigation within the app.
  • Frequent loading issues and lag.
  • Lack of response from developers regarding issues.
  • UI is described as cluttered and difficult to use.
Most mentioned
  • Inaccurate real-time tracking of shuttles.
  • Loading and performance issues.
  • Poor communication and lack of developer support.
  • Difficulty finding routes and stops.
  • Frustration with delayed or non-arriving shuttles.
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for Ride Systems on Google Play Store
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User reviews

Recent rating average: 1.20
All time rating average: 4.31
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Rating filters

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3 star
15% (3)
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75% (15)
Date Author Rating Comment
2024-11-17
alex bonick
A gazillion services NOT in alphabetical order, made worse by search function that does not work. Routes and stops don't really load unless you have Wi-Fi, which defeats the purpose of an app like this. This is trash.
2024-11-16
Melissa Uppelschoten
Feedback doesn't work on App. I can't figure out how to search for additional routes in the Atlanta area. So I wanted to post something to the developers in the App and the feedback button does nothing. I am a huge public transportation fan and would like to use this more.
2024-11-09
jomohello
Aweful. Half the time it won't even load. Plus the company using it doesn't match their trackers to the routes so the maps when they will load make no sense. Easier to walk half mile up a mountain, no exaggeration.
2024-09-18
Snehal Bhadkumbe
The shuttle did not stop at the designated stop at all and skipped 2 stops. The 4:20 bus to Norwood depot did not pass and the app still showed departed. I was at the stop 15mins prior. A few buses don't follow the schedule and the driver informed it has changed, the timing on the app is still the same.
2024-05-10
robert
This app is horrible. It shows just the map of the shuttle it's SUPPOSED to be tracking but the stops that flash below in the window are for a total different state and transit system. I know people as well as I have contacted them but they just won't fix it. Smh
2024-05-02
Schuyler Alf
Garbage! Would be a great app except it never finishes loading up. And it hasn't even been updated by the developers in over a year! Complete waste of time! Would rate it at 0 stars if it were possible...
2023-05-31
Shannon Mulder
Can't get to shuttle tracker readily. Can't find shuttle parking lot that leads to 200 south 250 east training site. Not easy to navigate. Search box also doesn't work at all. Uninstalling app now as is not useful at all.
2023-05-31
Terrie Karr
Often the buses go off the grid. Calling the station house when a driver refuses to stop or is a no show does no good. You should be able to use the app to make a reservation for pickup and drop off in the outter areas. Also, it would be great if we could click on our destination and the closest bus route and schedule pop up.
2022-06-29
Daniel Hendricks
Useless. App and parking company. App shows shuttle stops in six different places that it doesn't. We eventually caught driver's attention, he waved us down the road a bit, and per the tracking, just drove off. Used to use 405 all the time, but this is the last time.
2022-04-07
Stephen Mullins
It doesn't work. The routes it shows for my shuttle aren't even the correct routes, there's no notifications or tracking information. I don't know if this app worked better before or what but it is useless as a live tracker. Very disappointing
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