Reviews of VCB Digibank
List of user reviews and ratings for VCB Digibank
Total ratings
3.01
(Rating count:
143,131)Review summary
Pros
- The app was previously easy to use and secured for transactions.
- Some users mentioned it is useful for important transactions and works for mobile payments when functional.
- New updates have improved performance in terms of speed (in some cases).
- The app allows for online transactions and the incorporation of biometric security features.
Cons
- The app is filled with bugs and crashes frequently.
- Face ID and biometric features are unreliable or do not work on some devices.
- The user interface is poorly designed and inconvenient, requiring extra steps for simple transactions.
- Problems with receiving OTP codes for transactions, leading to frustration.
- Accessibility issues restrict use of other apps, especially password managers. Users have reported the new version requires users to disable accessibility features and that the overall experience has become significantly worse after updates.
Most mentioned
- The app has frequent bugs and issues that impair user experience.
- Biometric login features are not functioning on various devices.
- The user interface is cumbersome and inconvenient, with added steps for transactions.
- There are major problems with OTP codes not being received or processed correctly.
- New updates have led to forced disabling of accessibility features for other apps, causing significant user frustration.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.60
All time rating average:
3.01
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-17 |  | | Can somebody recommend me what to do if the Face ID is not working for my phone in this app? I have Redmi Xiaomi 9, and it's not the problem of the phone, because in other apps Face ID is working, and on VCB app I checked all settings, but when I try to login my account with this face ID it shows info *not available from this device, try another device* what can I do with this? I have only this device now |
| 2025-01-01 |  | | This app is full of bugs. Can't even use online payments anymore because of the new stupid updates. This app used to be good... |
| 2025-01-01 |  | | Still waiting for cardless withdrawals from ATM without any card using QR CODES and mobile App! |
| 2024-12-25 |  | | This app is nothing but bugs, I can't even recheck my documents after inputting and it was so upsetting seeing that my documents didn't come through when in fact the app was the only thing that stopping me from uploading it? Hello? The consultants sound like they don't even want to answer me, come on, surely you guys can do better. |
| 2024-12-09 |  | | extremely inconvenience user interface, frustrating experience even with simple transaction, simple tasks used to be able to access right away now had 2 extra steps to do. |
| 2024-12-02 |  | | The app always crash in Android |
| 2024-11-14 |  | | They give your full name to every stranger you transfer to /receive money from. This opens the door for all kinds of scams and dangers. |
| 2024-11-04 |  | | This app is so annoying, I cannot receive the OTP code they said they will send, it really annoying and I can't make use of the app without the OTP code. |
| 2024-10-24 |  | | Very bad app. Bad design. Bad experienced. Very slow. Always stuck at something. |
| 2024-10-08 |  | | Are you not paying the testers or what? The app is faulty, the fingerprint feature doesn't work, and after successful activation, it works for a few days, then it asks for an OTP code again. There's no fingerprint option when making transfers anymore. |
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