SEB cares

Name: SEB cares
Rating: 2.2 (3098 reviews)
Author: Sarawak Energy Berhad

“SEB cares” has a fresh new look! Stay connected with us through this app.

"SEB cares" is a mobile app designed to facilitate your electricity-related transactions with Sarawak Energy. It allows users to view and pay bills, report issues, track electricity consumption, receive outage alerts, and interact with a virtual assistant. Available in English, Bahasa Malaysia, and Mandarin, this user-friendly app is free and ensures you stay connected to Sarawak Energy anytime, anywhere.

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By: Sarawak Energy Berhad

Downloads: 437,950

1.52K

Rating: 2.20

(3,098)

4 new ratings

Version: 21.1.0 (Last updated: 2024-05-08)

Version code: 210027

Creation date: 2018-09-17

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.INTERNET
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.POST_NOTIFICATIONS
android.permission.READ_EXTERNAL_STORAGE
android.permission.READ_MEDIA_AUDIO
android.permission.READ_MEDIA_IMAGES

Size: 56.78M

Email: cu*****@sarawakenergy.com.my

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 17 hours ago

Ranking

# 95,017 ▲ 178

User reviews

Pros

Quick response to reported issues such as power outages
Improved UI and features in recent updates
Ability to make payments through the app is appreciated
Efficiency of the customer service in handling reports

Cons

App frequently crashes or fails to load pages
Issues with login, often leading to account blocking
Payment updates are not reflected timely, causing confusion
Confusing outstanding payment notifications and history

Most mentioned

App fails to progress from the opening page or crashes
Difficulties with logging in and password reset leading to account lockouts
Payments made via the app are not updated accurately
User experience and navigation issues with outstanding and excess payments

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

The Apps is STILL bad. It just doesn't progress from the opening page! And its not responsive to any clicks or touch on the screen at all.

Lnian Jon', 2025-01-03

Not easy to install.. I have to wait and multiple press the cod again and again until the time up.. Then I uninstall.. This is the second time I install this app.. Previously success with my old handphone.. But the app always not update the current bill even you have paid the previous month.. I rather drive and go to Seb ksioks machine to pay a cash on my bill..