The Vantage App offers mobile access to 1000+ tradable contracts-for-difference
Total ratings
3.96
(Rating count:
7,202)
Review summary
Pros
- Low spreads for trading
- User-friendly interface and charts
- Good features for trading
- Ability to practice with reasonable amounts
- Fast withdrawal for some users
Cons
- Extremely poor customer service and support
- Difficulties with KYC verification
- Frequent app crashes and lag issues
- Withdrawal delays and processing problems
- Issues with account verification and login process
Most mentioned
- Customer service is slow and unresponsive
- KYC and document verification issues
- Withdrawal problems
- App performance issues like crashes and lag
- Recent updates have negatively impacted usability
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User reviews
Recent rating average:
2.80
All time rating average:
3.96
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-29 | Many users facing kyc issues. Vantage doesn't verify kyc easily. Address proof is always showing under review and there no working option to create ticket. Support system is not available earlier. I think this is not good plateform. Should I uninstall? | ||
2025-01-20 | Worst customer care, didn't updated my fund, though after submitting proof that amount already deducted from my account, No app take 48hour time to do so. | ||
2025-01-20 | The update you have done has done a very dirty job, why do you want people to abandon your apps?When you want to buy or sell, what is the price, you have done it for 1 cent, It's 1 cent up and down in lot setting, that's not right, change it | ||
2025-01-20 | The broker is legit the only problem is the app itself is so slow...and crash sometimes.. and sometimes hangs too.. | ||
2025-01-15 | Disgusting. Can't verify with phone number. The error is , the system is busy now try again later. This types of error Can't except it from this company at least. What a unsmart service is! | ||
2025-01-13 | Slow response from customer services, but brilliant platform, top quality product!! | ||
2025-01-03 | I am beginner and give this simply because the amount offered to practice is reasonable and the chance of being given space to gain experience on the trading platform. | ||
2025-01-02 | Great set up and charts are very user friendly 👏 | ||
2025-01-02 | This app is great, is being a while I have been trading using vantage. However, they need to improve on their in app customer service, no time I ever get issue and contacted the customer service via live chat and get response, and also, getting response via mail to resolve issues is another headache. Vantage management needs to improve on this. | ||
2024-12-24 | Just perfect Broker so far. To be honest, I'm still new in Vantage but everything is running smoothly! From depositing to trading and withdrawing, everything is smooth and fast. And the spread and commission is very good compare to another brokers and some have the smallest spread out there! It really deserves 5 stars! If I find a flaw or a bug I will edit this review, but as I said so far so good! |
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