ZKB Access

Name: ZKB Access
Rating: 4.0666666 (6670 reviews)
Author: Zürcher Kantonalbank

ZKB Access is the security procedure for eBanking from Zürcher Kantonalbank.

"ZKB Access" is a secure mobile application that allows you to log into Zürcher Kantonalbank's eBanking and approve payments effortlessly. New customers can easily identify themselves through ID scanning and video selfies either from home or at a branch. The app offers maximum flexibility, high security through dual-channel authentication, and is designed for both smartphones and tablets. Discover more about its features and benefits at www.zkb.ch/access-faq.

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By:: Zürcher Kantonalbank
Downloads:: 315,066 666
Rating:: 4.07

(6,670) 40 new ratings
Version:: 5.5.0 (Last updated: 2025-02-28)
Version code:: 2610209
Creation date:: 2017-06-11
Permissions:: android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.HIDE_OVERLAY_WINDOWS
android.permission.INTERNET
android.permission.NFC
android.permission.POST_NOTIFICATIONS
android.permission.READ_PHONE_STATE
android.permission.USE_BIOMETRIC
android.permission.USE_FINGERPRINT
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Size:: 39.01M
Email:: on*****@zkb.ch
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 11 hours ago

Ranking

# 112,426 ▲ 193

User reviews

Pros

Effective as a two-factor authentication app for e-banking access
Customer service is praised for being responsive and helpful
Ability to register multiple devices is appreciated
Some users have reported flawless functionality after setup

Cons

Constant setup failures with unclear errors
Inconvenient needing a second device for access
Poor user experience with code entry and scanning—frequent bugs reported
App drains battery quickly, potentially due to camera usage
Frustration with QR code scanning not functioning properly

Most mentioned

Setup issues and errors during account initialization
Functionality complaints regarding QR code scanning
Need for a second device complicating access
Frequent bugs leading to poor user experience
High battery consumption during app usage

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Account setup fails constantly due to some error, even though all steps are marked as successfully completed. This is very opaque and makes the app unusable for me, as the only alternative offered is to visit a branch office.