Reviews of BOK Financial Mobile Banking

List of user reviews and ratings for BOK Financial Mobile Banking

Total ratings

4.50 (Rating count: 648)

Review summary

Pros
  • Easy to use interface
  • Secure and dependable banking
  • Good customer service at branches
  • Convenient for checking accounts on the go
  • Notifications for transactions are beneficial
Cons
  • Fingerprint login has stopped working
  • Frequent login issues and getting locked out
  • Bugs causing app crashes during mobile deposit
  • Problems with Zelle functionality
  • Notifications stopped working after Android update
Most mentioned
  • Issues with login and account access
  • Fingerprint login not functioning
  • App has bugs/crashes
  • Good customer service at the branch
  • Security measures with codes are excessive
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for BOK Financial Mobile Banking on Google Play Store
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User reviews

Recent rating average: 2.80
All time rating average: 4.50
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Rating filters

5 star
21% (5)
4 star
8% (2)
3 star
8% (2)
2 star
4% (1)
1 star
58% (14)
Date Author Rating Comment
2025-02-04
Miles Pitts
this app is my best buddy!
2025-01-30
John Koller
zelle is not working
2025-01-10
Joe Rodriguez
Overdraft protection does not work and a lot of things are disappearing, like being able to print checks at a bank with your account number.
2024-10-10
Alishea Franklin
easy to work with
2024-06-27
Kevin Purcell
dependable and accurate banking. The big plus is the tellers and manager at my branch know my name.
2024-04-09
Kalani P
if you love getting codes for every single process in one transaction then you must love wasting people time. I am entering launch codes. do you every one to enter there pin for every step to withdraw money.
2023-09-10
Ruben Rivera
The staff at the branch I frequently use are very knowledgeable and friendly. They treat you like family. The phone app takes some getting used to, but very secure. Overall I'm happy with the service provided.
2023-02-02
Robby Marks
Was getting notifications until my device got the android 13 update. Now no more notifications. I'm assuming because the notification update that came with the android 13 update. I noticed in the app settings there's no notification option.
2022-09-14
Marcus Larae
Haven't been able to successfully log in. Even with all the correct information, theirs always an issue with connecting to the app. Very disappointed
2022-06-06
Nico Johns
I get locked out all the time. Once changed my number and then there was no way to access my account. Why can't I verify by email? I need to drive in to a branch to access my online account!?!
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