My Vodafone

Name: My Vodafone
Rating: 3.511628 (30101 reviews)
Author: Vodafone Hutchison Australia Pty Ltd

Use My Vodafone to manage your service

"My Vodafone" is an Android app that allows users to manage their Vodafone service, including viewing and paying bills, recharging prepaid services, checking usage, and updating account settings for both plan and nbn services.

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By: Vodafone Hutchison Australia Pty Ltd

Downloads: 5,786,829

6.17K

Rating: 3.51

(30,101)

11 new ratings

Version: 4.4.15 (Last updated: 2024-11-04)

Creation date: 2016-06-23

Email: pl*****@vodafone.com.au

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 10 hours ago

Ranking

# 18,949 ▼ 31

User reviews

Pros

Cons

Constantly requires users to log in via SMS links, which can lead to frustration
Frequent app crashes and slow loading times identified repeatedly by users
Complicated navigation that makes simple tasks time-consuming and difficult
Inability to log in or access account features after initial setup
Lack of customer support responsiveness and troubleshooting
Essentially forces users to rely on the app for basic functions like bill payments, but fails to work properly

Most mentioned

App frequently fails to function properly, requiring multiple re-installations
Users express frustration over the lengthy and complicated login process
Overall poor app performance, with slow load times and frequent crashes
Many users suggest the app is unhelpful and prefer using the web portal instead
Poor customer service experience related to app issues

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

The most Stressful app I have ever used sending the link all the time and causing so much str6 for a week I can't transfer money because of this issue. Why don't you make a simple app which can be accessed . Don't suggest fingerprints I did it and for no reason the app forgot my fingerprint

Gulnoza Begimkulova, 2025-01-30

This App is non functional, you to try to log in and it sends out the external link that loads the previous log in page. Calling is no better with the automated system directing you in circles. Log into your account online if you want to pay or view your account. Truly atrocious work Vodafone Update 25/1/25: App is still non functional despite multiple reinstallations have only been able to pay via web portal for months for the account. Don't bother with the App