PayStay

Name: PayStay
Rating: 3.75 (9238 reviews)
Author: Orikan

PayStay - A parking payment solution with real-time parking availability.

PayStay: Smart Parking Payment Solution

PayStay is an innovative Android app that enables users to pay for parking easily via their smartphones. By registering, you gain access to a convenient mobile parking meter, minimizing the hassle of coins and meter top-ups. Enjoy real-time parking availability and seamless payment through linked credit cards. Say goodbye to parking stress and hello to hassle-free parking management with PayStay.

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App stats

By: Orikan

Downloads: 708,301

1.78K

Rating: 3.75

(9,238)

17 new ratings

Version: 5.2.2 (Last updated: 2024-12-10)

Email: cu*****@paystay.com.au

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Ranking

# 73,543 ▲ 85

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Convenience of mobile parking payments
Ability to manage multiple parking sessions from one app
Control over stopping parking sessions as needed

Cons

Frequent glitches and tech issues
Poor customer service and long response times
Mandatory minimum balance required in the wallet
Complicated account setup and management
High fees for reminders and auto top-ups

Most mentioned

Glitches and technical issues during login and payments
Insufficient funds errors after updating payment methods
Mandatory minimum balance in the wallet causing inconvenience
High fees for parking reminders and auto top-up
Frustrating user experience and poor interface design

User reviews

Don't download. Absolutely glitchy. Tried updating my credit card and after it was accepted, kept saying insufficient funds because it kept updating from the original card. Had to ring them to have the card manually updated, only to find when topping up it has the same error "insufficient funds". Don't allow 2 FA as after you login to Paystay, the next screen asks for 2FA code. When you switch to google authentication, Paystay logs you out making you log back in only to have the 2FA expire.

Mat 7867, 2025-01-17

I despise I had no choice to pay for parking in North Sydney. No parking meters so had to go through a very poor signup process giving SO MUCH PERSONAL INFO. Then found out they need a minimum balance in the app, so they've taken extra $$$! Reading responses below 'oh it's in the terms/fees guide' - shame we had no choice and it's YOU who set that guide to be greedy and take more money than what is required. Edit: NO meters AT ALL NEARBY, nothing showing alt payment options! Stop blaming users!