Organic Grocery Online
More than 5000 products: Organic, Vegan Food, Gluten Free, Baby Formula & More
Total ratings
4.15
(Rating count:
654)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Ability to order organic food in Dubai
- Option to set favourites and revisit previous orders
- Wide variety of food products
- Quick delivery available
Cons
- App is slow and often crashes
- Users experience issues with items being out of stock after ordering
- Difficulties in searching for products
- Persistent bugs leading to poor user experience
- Inconsistent delivery service and poor customer support
Most mentioned
- App crashes and freezes frequently
- Delivery issues and items not being available
- Poor search functionality
- Problems with previous order history
- Users are frustrated with unreliable service
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User reviews
Recent rating average:
2.80
All time rating average:
4.15
Upgrade to see all 22 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-11 |  | | I'm so grateful to be able to order organic food in Dubai! The most helpful thing I have found with the app is that once your in the cart, it tells you if an item is out of stock so you can go back and select something different before paying. |
| 2024-12-13 |  | | I hope that they have more items to sell I can't enlarge the pictures of the products. |
| 2024-09-24 |  | | Really disappointed after being a regular customer for years now. Placed the order on Sunday, got a delivery slot for Monday (6-8pm) and it's Tuesday 3pm, no update on the order in spite of contacting the store on phone and WhatsApp. Very much disappointed with the service. |
| 2024-07-31 |  | | Terrible app. Keeps on crashing, not saving, freezing, bugging. Awful experience. |
| 2024-04-30 |  | | The app keeps loosing my previous orders and is extremely slow. I keep buying from here cause i love the products but the app is really not a good shopping experience. |
| 2024-03-27 |  | | Not the most reliable app. It also doesn't allow you to use it if you're outside the UAE, which is a problem if you are ordering whilst you're away. |
| 2024-03-16 |  | | Needs a number of bug fixes. It hangs & crashes a lot. The load time is also very long. On occasion, the app functionality prevents checkout as well....bit frustrating at times. But, it could be great if they fix it. Keeps crashing |
| 2024-02-18 |  | | Straightforward app that works. Search function is very literal, that could be improved a little, but it's not an issue once you get used to it. Best feature is that you can set favourites and go back to your older orders to pick items directly for your shopping cart. Love the service from OFC. |
| 2024-02-06 |  | | The app is very annoying to use. Sometimes it freezes and I have to quit the app and start again. Sometimes it fails to log me in. Please, I feel like this has been going on for along time without any change. It makes me shop less even though I quite like OC. |
| 2024-01-20 |  | | Absolutely love the Organic market!!! Have been using it monthly for a few years and I'm beyond happy. Unfortunately, the app still freezes every time I open it and shows "error", which is very annoying. The delivery option is nice, however for 2 years they hardly deliver the items on time,which is extremely frustrating. What is the time frame option for if they never use it?! It's high time to get it improved! |
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