Cinépolis

Cinépolis® now enters the best cinema experience in the palm of your hand!
"Cinépolis" is an Android app that provides the best cinema experience at your fingertips, allowing users to locate cinemas, buy or book tickets in just three steps, and order food for pickup in Mexico. Users can register for Club Cinépolis® to enjoy exclusive benefits. The app features an updated billboard for movie schedules and requires an Internet connection for full functionality. Available in Mexico, Costa Rica, Guatemala, Honduras, El Salvador, and Panama.
Version: 5.5.147 (Last updated: 2025-03-13)
Version code: 500005147
Creation date: 2011-12-22
Permissions:
  • air.Cinepolis.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.CAMERA
  • android.permission.FOREGROUND_SERVICE
  • android.permission.FOREGROUND_SERVICE_SPECIAL_USE
  • android.permission.INTERNET
  • android.permission.POST_NOTIFICATIONS
  • android.permission.READ_CALENDAR
  • See more
Size: 52.77M
Full description: See detailed description
Updated: 11 hours ago

Ranking

User reviews

Pros
    Cons
    • The app does not load or frequently gets stuck on the loading screen for an extended period.
    • It has connectivity issues, especially for users outside of Mexico or those using roaming data, making it unreliable.
    • Users have experienced difficulties with payment processing, including frequent transaction errors and limited payment options.
    • There is a lack of customer support responsiveness and troubleshooting help via the app.
    Most mentioned
    • The app frequently fails to open, getting stuck on the Cinepolis logo.
    • Users are frustrated with the inability to purchase tickets or access their accounts through the app.
    • Many users resort to using the Cinepolis website instead of the app due to functionality issues.
    These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
    User reviews
    After over many hours of trying. Admittedly with very little Spanish, I still can't connect a credit card to my membership (fan). Which also took forever before I got a membership number, an email address and phone number to match. Unfortunately, half the time it doesn't connect to tickets or snack purchases.
    by Barb Medlin, 2025-02-03

    pos doesn't load if you are roaming, you have to use a Mexican network either wifi or cell data, who designed this?? Horrible architecture
    by the unknown, 2024-12-27
    View all user reviews

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