Reviews of HSBC Qatar
List of user reviews and ratings for HSBC Qatar
Total ratings
4.47
(Rating count:
1,929)Review summary
The HSBC Qatar app primarily offers basic account viewing features but lacks key functionalities such as transferring funds to new payees, bill payments, and card controls. Transfers can be slow with delays up to 48 hours, and new payees have to be added through internet banking, not the app. Multiple reviews mention the app's limited scope compared to competitors, requiring branch visits or website access for many services. User experience is further impacted by a lack of customer support and difficult transaction issue resolution. Language settings depend on device language.
Pros
- Allows viewing account balance and transaction history
- Provides basic account consultation features
- Generally stable app operation with occasional hitches
- App language can be switched based on phone language settings
Cons
- Lacks essential functionalities like fund transfers to new payees, bill payments, and card control
- Transfers are slow, sometimes taking 24-48 hours to reflect
- New payees must be added via internet banking on a computer, not within the app
- Very limited features compared to other banking apps; many transactions require branch or website access
- Poor customer service and no proper support for transaction errors or recalls
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User reviews
Recent rating average:
2.20
All time rating average:
4.47
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-10 |  | | Efficient service most of the time. There are few hitches sometimes |
| 2024-12-22 |  | | Feedback on HSBC Qatar Mobile Application Dear HSBC Qatar Team, I hope this message finds you well. I am a customer of HSBC Qatar, and I would like to provide some feedback regarding your mobile application. While I appreciate the convenience of being able to view my account balance, I have noticed that the app lacks several essential functionalities. Key features such as fund transfers, bill payments, government payments, school fee payments, and electricity bill payments are not available. |
| 2024-12-01 |  | | app is extemelly limited, nothing can be done through this app. horrible. |
| 2024-11-13 |  | | Missing a lot of banking features. its bare bones and transfers aren't instant like other banks. card control and activation also not available on the app. |
| 2024-11-01 |  | | Useless pathetic bank application I have ever seen... You cannot do any thing else to see your balance... To add a payee go to computer and add a payee... For all local international transactions... Good for nothing... Stupid aap... Learn from Pakistani banks please...🙏🏻 |
| 2024-10-20 |  | | Banking experience in HSBC Qatar is so hassle and inconvenient. Following problems i have encountered with this bank: 1. Can't connect to apple pay, google pay and whatnot. 2. Annoying voice verification in phone. I got sick and cannot do anything online because apparently my voice cant be recognized so i need to go to the bank physically. 3. Things take too long to be processed 4. Banking is only till 12pm for most branch. |
| 2024-09-29 |  | | Useless apps. You do transfer between your own account but it takes 24-48 hours to reflect in your account.. REALLY USELESS BANK |
| 2024-09-17 |  | | Not user friendly application, minimum services options |
| 2024-07-29 |  | | The App is great, but you cannot transfer funds to a new account directly. You must first visit internet banking on your laptop and add a payee before using the App to transfer funds to them. |
| 2024-05-28 |  | | application not developed... the is no option in the but but to transfer money from basic account to credit cards.. its just for consulting balance only. |
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