Urgently Technician

Name: Urgently Technician
Rating: 2.3589745 (78 reviews)
Author: Urgent.ly Inc

For Roadside Assistance provider / driver

Install

Urgently Technician is a dedicated Chrome extension designed exclusively for roadside assistance providers and drivers partnered with the Urgent.ly service network. It offers a streamlined, user-friendly interface that simplifies the acceptance and execution of roadside service requests, enhancing operational efficiency.

Please note, this application is strictly for service providers and drivers within the Urgent.ly network and is not intended for consumers seeking roadside help. If you are a consumer in need of assistance, please visit the official Urgent.ly app. Service providers interested in joining the Urgent.ly network can learn more at the Urgent.ly website.

By:: Urgent.ly Inc
Downloads:: 11,865+ 24
Rating:: 2.36
(78)
Version:: 2.0.8 (Last updated: 2024-10-25)
Version code:: 136
Creation date:: 2020-02-20
Permissions:: android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_BACKGROUND_LOCATION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION
android.permission.FOREGROUND_SERVICE
See more
Size:: 40.38M
Email:: ap*****@urgent.ly
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 453,765 ▲ 208

User reviews

Users report that the Urgently Technician app has significant technical problems including frequent crashes, freezes, battery drain, and unreliable notifications that cause missed job opportunities. Many mention poor customer support and login issues. While some appreciate direct call support and simpler platform after setup, overall job payouts are low and the app often fails to deliver timely alerts, frustrating service providers relying on it for dispatches.

Pros

When you call, a person picks up and not an automated system.
Some users find the app's platform simpler after initial setup.
The app generates job alerts for service providers.

Cons

App frequently crashes, freezes, and locks up phones, causing usability issues.
Notifications are unreliable or sent via text instead of in-app, leading to missed or delayed job alerts.
App drains phone battery and constantly uses location in the background.
Difficulty logging in or being locked out due to activation code issues, with poor tech support response.
Low pay rates for jobs and delayed or missing payments to service providers.

Recent reviews

Worse app I've been a service provider for very difficult to get jobs and none are awarded that are within service area those always say job not available by the time it loads

Greg Wright, 2024-10-09

I had a hard time putting my exact location in, also had to wait a couple of hours on the side of the freeway, but id rather wait then pay 600 dollars which was what other tow companys where quoting me. All in all the app needs some work also it would be nice to not wait for so long.