The official Pizza Hut Sri Lanka Mobile App
- Rating:
- 3.91 (2,412)
- Version:
- 2.25 (Last updated: 2024-03-14)
- Creation date:
- 2015-10-19
- Email:
- ga*****@gmail.com
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Google Play Store
- Updated:
- 8 hours ago
Ranking
User reviews
Users report significant issues with the Pizza Hut Sri Lanka app, including repeated requirement to re-enter addresses and payment details due to lack of data saving, frequent payment failures, and poor location selection causing delivery problems. The app often crashes or lags and lacks order tracking or history features. While it allows browsing the menu and placing orders, the overall user experience is hindered by bugs, outdated UI, and unreliable functionality, leading to widespread frustration.
Pros
- Allows browsing the menu and placing orders, fulfilling the basic app purpose.
- Enables ordering food online when it works properly.
- Completes basic order placement functionality.
Cons
- Does not save user address or login details, requiring repeated input for every order.
- Payment processing frequently fails or stalls, forcing users to opt for cash on delivery.
- Location selection and map functionality is poor, causing confusion for delivery drivers and repeated location input from users.
- App crashes and lags often, sometimes during order customization or selection.
- Lacks features like order history, tracking order status, and user account persistence, leading to a frustrating user experience.
Recent reviews
If there was a zero-star option, I’d give that. The app is extremely frustrating. I had to reinstall it several times because it didn’t let me customize my order. Every time I order, I have to re-enter my details, which is super inconvenient. Online payment almost never works—it always shows an error, forcing me to use cash on delivery. It takes nearly an hour just to place a single order. It’s 2024, and developing a simple, user-friendly app shouldn’t be this hard. Worst app ever 👎
by
Oshini Ranasinghe, 2024-12-27
Doesn't save the address. I have to keep entering it. Fix the app. It's rubbish. Wasn't able to order the online offer as the app wasn't working, and the outlet location couldn't be chosen.
by
Karen, 2024-12-02
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